Workstation 16.1 Pro exit on Ubuntu after attempting connection

love4vmware — Tue, 19 Jan 2021 18:47:29 GMT

hello,

I am on the latest Ubuntu 20.04, all updates installed.

for my work I use Forticlient to connect to the EXSI work cluster, if I try to connect to the cluster via workstation 16.1. It closes Immediately, this is annoying since its rather important.

I had a look at the logs, it said vmui error 11.
The log:
"2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: SymBacktrace[28] 00007ffd0f2ebc60 rip=00007f259914837d in function gtk_main in object /lib/x86_64-linux-gnu/libgtk-3.so.0 loaded at 00007f2598efa000
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: SymBacktrace[29] 00007ffd0f2ebc70 rip=00007f259a2c9b58 in function main in object /usr/lib/vmware/lib/libvmware.so/libvmware.so loaded at 00007f259a142000
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: SymBacktrace[30] 00007ffd0f2ebf90 rip=0000560fc1986660 in function (null) in object /usr/lib/vmware/bin/vmware loaded at 0000560fc196d000
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: SymBacktrace[31] 00007ffd0f2ebff0 rip=0000560fc198260f in function (null) in object /usr/lib/vmware/bin/vmware loaded at 0000560fc196d000
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: SymBacktrace[32] 00007ffd0f2ec0c0 rip=00007f259a7010b3 in function __libc_start_main in object /lib/x86_64-linux-gnu/libc.so.6 loaded at 00007f259a6da000
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: SymBacktrace[33] 00007ffd0f2ec190 rip=0000560fc1982af9 in function (null) in object /usr/lib/vmware/bin/vmware loaded at 0000560fc196d000
2021-01-19T18:28:27+01:00[+0.000]| vmui| W003:
2021-01-19T18:28:27+01:00[+0.000]| vmui| W003+ The core dump limit is set to ZERO; no core dump should be expected
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: Msg_Post: Error
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: [msg.log.error.unrecoverable] VMware Workstation unrecoverable error: (vmui)
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005+ Unexpected signal: 11.
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: [msg.panic.haveLog] A log file is available in "/tmp/vmware-[name]/vmware-ui-409860.log".
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: [msg.panic.requestSupport.withoutLog] You can request support.
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: [msg.panic.requestSupport.vmSupport.windowsOrLinux]
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005+ To collect data to submit to VMware support, choose "Collect Support Data" from the Help menu.
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005+ You can also run the "vm-support" script in the Workstation folder directly.
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: [msg.panic.response] We will respond on the basis of your support entitlement.
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: ----------------------------------------
2021-01-19T18:28:27+01:00[+0.000]| vmui| I005: Exiting''

the video shows what happens:

[video]

thank you for your time.

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Workstation 16.1 Pro exit on Ubuntu after attempting connection