topic Re: Very high CPU constantly on one of the IDM appliances in Workspace ONE Discussions https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484934#M565 <HTML><HEAD></HEAD><BODY><P>VMware support responded that there are more users experiencing this problem and that it is under investigation.</P></BODY></HTML> Wed, 14 Dec 2016 14:04:48 GMT VirtualSven 2016-12-14T14:04:48Z Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484933#M564 <HTML><HEAD></HEAD><BODY><P><SPAN style="color: #000000; font-family: -webkit-standard; font-size: medium;">After upgrading to 2.8.0 I'm experiencing high CPU on the first node of our cluster of 3 Identity Manager Appliances. The process horizon is eating up all the CPU (between 170 and 190% constant). Rebooting the appliance did not solve the issue. When I stop the horizon-workspace service, the CPU is normal. Only the first appliance is having this issue. </SPAN></P></BODY></HTML> Wed, 14 Dec 2016 08:34:20 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484933#M564 VirtualSven 2016-12-14T08:34:20Z Re: Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484934#M565 <HTML><HEAD></HEAD><BODY><P>VMware support responded that there are more users experiencing this problem and that it is under investigation.</P></BODY></HTML> Wed, 14 Dec 2016 14:04:48 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484934#M565 VirtualSven 2016-12-14T14:04:48Z Re: Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484935#M566 <HTML><HEAD></HEAD><BODY><P>Hey there. Any updated on this. I've upgraded out vIDM from 2.7.2 to 2.8 and am experiencing the same issues with high CPU usage. I have a resource looking into it, but happy to hear any updates you may have.</P></BODY></HTML> Tue, 20 Dec 2016 22:40:35 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484935#M566 ArmitageID 2016-12-20T22:40:35Z Re: Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484936#M567 <HTML><HEAD></HEAD><BODY><P>VMware is working on a fix. Should be available somewhere in January. I reverted back to the snapshot from before the upgrade, it was not workable.</P></BODY></HTML> Wed, 21 Dec 2016 12:42:21 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484936#M567 VirtualSven 2016-12-21T12:42:21Z Re: Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484937#M568 <HTML><HEAD></HEAD><BODY><P>We also upgraded to 2.8 from 2.7 and are experiencing the same behaviour. We are looking forward to the fix this month.</P></BODY></HTML> Mon, 02 Jan 2017 10:18:29 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484937#M568 sandervv 2017-01-02T10:18:29Z Re: Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484938#M569 <HTML><HEAD></HEAD><BODY><P>We are seeing this activity as well. I have reached out to support and am awaiting a reply. I also check to see if there were any new versions of the appliance available for download or an update and I did not see it posted as yet or I missed it if it is out there.</P></BODY></HTML> Wed, 25 Jan 2017 14:28:00 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484938#M569 mvanvli2 2017-01-25T14:28:00Z Re: Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484939#M570 <HTML><HEAD></HEAD><BODY><P>If you have issues with high CPU usage in VMware Identity Manager 2.8 you should reach out to VMware Support and ask for a hot fix to solve your issue..</P></BODY></HTML> Thu, 26 Jan 2017 07:39:52 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484939#M570 pbjork 2017-01-26T07:39:52Z Re: Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484940#M571 <HTML><HEAD></HEAD><BODY><P>So you are saying there is an available hotfix that is available from support, or that I should ask for a hotfix to be created to resolve this issue?</P></BODY></HTML> Thu, 26 Jan 2017 14:23:12 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484940#M571 mvanvli2 2017-01-26T14:23:12Z Re: Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484941#M572 <HTML><HEAD></HEAD><BODY><P>Support should have access to a hot fix to solve this issue..</P></BODY></HTML> Thu, 26 Jan 2017 14:27:07 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484941#M572 pbjork 2017-01-26T14:27:07Z Re: Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484942#M573 <HTML><HEAD></HEAD><BODY><P>From what I understand from support is that the fix will be in the next release 2.8.1 mid February</P></BODY></HTML> Thu, 26 Jan 2017 14:28:00 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484942#M573 sandervv 2017-01-26T14:28:00Z Re: Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484943#M574 <HTML><HEAD></HEAD><BODY><P>If support has a hot fix to resolve this issue now and that will also be wrapped up in the 2.8.1 release coming up in a few weeks that will be nice. </P><P></P><P>Is there anything specific I should state to support if i get the 'glazed eyes' when i mention it to them? Is there a reference number, KB article number or some other identifier I can direct them to. I also assume this hotfix would include instructions on how to apply it?</P><P></P><P>Thanks again for the quick reply.</P></BODY></HTML> Thu, 26 Jan 2017 14:33:09 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484943#M574 mvanvli2 2017-01-26T14:33:09Z Re: Very high CPU constantly on one of the IDM appliances https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484944#M575 <HTML><HEAD></HEAD><BODY><P>Nothing special. just explain your issue..</P></BODY></HTML> Thu, 26 Jan 2017 16:29:26 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Very-high-CPU-constantly-on-one-of-the-IDM-appliances/m-p/484944#M575 pbjork 2017-01-26T16:29:26Z