topic Re: Identity Manager 3.1 slow boot in Workspace ONE Discussions

Identity Manager 3.1 slow boot

jwininger — Wed, 14 Feb 2018 22:18:40 GMT

I upgraded my test environement from 2.8.1 to 2.9.2...then to 3.1. The boot process is now extremely slow, hanging on multiple "logger: updateiptables.hzn Discovering IP address" messages. Anyone else experienced this?

Also, on a different note, this product has always been extremely buggy. Every upgrade has had a new major issue.

Re: Identity Manager 3.1 slow boot

jseide86 — Wed, 21 Feb 2018 08:25:42 GMT

Yes! Seeing this as well. Boot takes a very long time (15-20 minutes) with multiple "Discovering IP Address" messages in the boot screen messages.

vIDM 3.1 new install, not an upgrade.

Re: Identity Manager 3.1 slow boot

parmarr — Mon, 26 Feb 2018 10:15:09 GMT

Check for the existence of the following file: /usr/local/horizon/conf/flags/enable.kdc. It should be there. If it is not, just touch the file and run updateiptables.hzn again.

Re: Identity Manager 3.1 slow boot

jwininger — Mon, 26 Feb 2018 20:36:12 GMT

The file didn't exist, but creating it made no difference. What else could be causing the issue?

Re: Identity Manager 3.1 slow boot

jseide86 — Tue, 27 Feb 2018 09:29:15 GMT

Tried this.

File didn't exist, so I touched it to create it. Rebooted the appliance two times to check, but it had no effect at all. It still uses ages at "logger: updateiptables.hzn Discovering IP Address"

Re: Identity Manager 3.1 slow boot

jwininger — Tue, 06 Mar 2018 04:02:33 GMT

I opened a support request and was informed that the issue is a known bug that will be resolved in the next release...3.2. Not sure how such a bug made it past QA in the current release.