topic Re: iOS Restriction Profile Set to Show Apps, but Apps are not shown in Workspace ONE Discussions

iOS Restriction Profile Set to Show Apps, but Apps are not shown

JoeTingley — Wed, 20 Feb 2019 21:19:14 GMT

Console version 9.6.0.8. I have a restriction profile assigned to devices. Included is a list of 2 apps I want shown with the exact App ID from my App Catalog. They even populate correctly with a few letters typed so I know the app ID is correct. However, once the restriction profile is assigned, they disappear. If I remove the restriction profile, the apps show fine along with all the other stock apps. When uninstalled, I can see both apps are installed correctly and my Screen Layout profile is placing them in the correct spots. Any thoughts?

Re: iOS Restriction Profile Set to Show Apps, but Apps are not shown

JamieAndersonJa — Wed, 20 Feb 2019 21:46:43 GMT

I'm going to ask the most obvious question...are you 100% sure you added the bundle IDs to the Show App category and not the Hide App?? Also, that's a supervised setting, your are using supervised devices correct?

Re: iOS Restriction Profile Set to Show Apps, but Apps are not shown

JoeTingley — Wed, 20 Feb 2019 21:51:56 GMT

Hi Jamie - I figured it out and I'm even more embarrassed than getting the app ID wrong. I went through and recreated the profile and slowly worked my way backwards re-adding settings until it stopped working. I had set the restriction profile not to allow any apps in the same area towards the bottom where you block TV shows, movies, books etc. Sometimes it's the simplest things!

Re: iOS Restriction Profile Set to Show Apps, but Apps are not shown

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