Unable to use keyboard iOS device when Remoted into device (iPad)

odisjohnson — Mon, 12 Dec 2022 21:25:03 GMT

The keyboard populates on End Users side but not in Airwatch on my end

Is there a setting to add the ability to use the keyboard?

Re: Unable to use keyboard iOS device when Remoted into device (iPad)

odisjohnson — Wed, 28 Dec 2022 22:28:44 GMT

Note: iOS devices do not require a separate Assist application. They only need the HUB app
Note: Be sure you're in the correct OG

To configure Remote Assist:

1. Navigate to Groups & Settings > All Settings > Devices & Users > General > Privacy.
2. On the Privacy screen, turn on the Remote Control for both Corporate options.

topic Re: Unable to use keyboard iOS device when Remoted into device (iPad) in Workspace ONE Discussions

Unable to use keyboard iOS device when Remoted into device (iPad)

Re: Unable to use keyboard iOS device when Remoted into device (iPad)