topic WS1 Access Connector Migration Failed in Workspace ONE Discussions

WS1 Access Connector Migration Failed

psiwi1 — Thu, 10 Nov 2022 21:52:07 GMT

We are migrating from vIDM Connector 19.3 to WS1 Access Connector 21.08.

Both versions are installed on the same server(s) and are running. Showing up on the WS1 Access admin console as active and healthy.

However, when going through the migration wizard to try migrating from legacy to WS1 Access Connector 21.08, it throws an error " Failed to execute this request. Please check your Connector or Enterprise Services health and try again."

Logged a ticket with VMware support who are absolutely useless to be frank.

Anyone else here seen or had this issue before and have managed to fix it themselves?

Thank you in advance

Re: WS1 Access Connector Migration Failed

rajeesh619 — Thu, 06 Jul 2023 11:30:42 GMT

does the issue resolved ?

Re: WS1 Access Connector Migration Failed

MahmoudHesham11 — Mon, 10 Jul 2023 11:46:15 GMT

you must uninstall the old version and then install the new version without migration steps. trust me, I faced it before.

Re: WS1 Access Connector Migration Failed

MahmoudHesham11 — Mon, 10 Jul 2023 11:53:50 GMT

https://communities.vmware.com/t5/Workspace-ONE-Discussions/after-upgrade-access-connector-to-v-22-09-1-Dir-sync-is-not/m-p/2955790#M18319