topic Best Practices departing employees in Workspace ONE Discussions

Best Practices departing employees

Chamac45 — Mon, 24 Oct 2022 17:19:21 GMT

We have just started supervising iPhone devices using DEP and we still have a hybrid environment. Part of the reason we started supervising devices using DEP was to avoid the activation lock issue. My question is this, can a supervised DEP phone be activation locked? What is the best practice for both supervised and unsupervised devices when an employee leaves?

Re: Best Practices departing employees

trobertson — Thu, 20 Oct 2022 21:23:18 GMT

Chamac45,

I believe what you are searching for is actually supervised vs. unsupervised. I've been down this same path for the reason you stated. I purchase a majority of my iOS devices through Verizon which is setup with DEP. Other devices I've enrolled via Apple Configurator which is a little more task intensive.

I'll place a link below that helps explain the differences between supervised & unsupervised. In Workspace ONE UEM you can review a device and within the Summary/Security you can see if a device is Supervised or not.

https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/services/iOS_Platform/GUID-iOSFunctionalityMatrix.html

Re: Best Practices departing employees

Chamac45 — Mon, 24 Oct 2022 17:40:18 GMT

Thank you, I've updated the language. In AirWatch what is the best practice for departing employees supervised device? Do we need to worry about user-based activation locks or is that disabled on a supervised device?