topic Shared Devices for Android - Launcher will not load when user logs in. in Workspace ONE Discussions https://communities.vmware.com/t5/Workspace-ONE-Discussions/Shared-Devices-for-Android-Launcher-will-not-load-when-user-logs/m-p/2252812#M11214 <HTML><HEAD></HEAD><BODY><SPAN>I have configured shared devices for android, using two two OG's under my division OG.&nbsp; I have setup a staging user that log's into tablet on the parent OG.&nbsp; Once that user logs on, I get the launcher logon screen for any shared user to use.&nbsp; Problem is when I login with a shared user account from the child OG of staging, I will not get the launcher screen.&nbsp; I only get Waiting for Profile (Sync or Reload).&nbsp; The tablet will not download the profile for the launcher.&nbsp; I have selected use the latest launcher version as well.&nbsp; The launcher profile is configured under my shared user OG as well.&nbsp; Any ideas on what to look at is appreciated.&nbsp; Thanks....&nbsp; AW v18.11, Android v7.1</SPAN></BODY></HTML> Tue, 05 Mar 2019 18:08:35 GMT K223 2019-03-05T18:08:35Z Shared Devices for Android - Launcher will not load when user logs in. https://communities.vmware.com/t5/Workspace-ONE-Discussions/Shared-Devices-for-Android-Launcher-will-not-load-when-user-logs/m-p/2252812#M11214 <HTML><HEAD></HEAD><BODY><SPAN>I have configured shared devices for android, using two two OG's under my division OG.&nbsp; I have setup a staging user that log's into tablet on the parent OG.&nbsp; Once that user logs on, I get the launcher logon screen for any shared user to use.&nbsp; Problem is when I login with a shared user account from the child OG of staging, I will not get the launcher screen.&nbsp; I only get Waiting for Profile (Sync or Reload).&nbsp; The tablet will not download the profile for the launcher.&nbsp; I have selected use the latest launcher version as well.&nbsp; The launcher profile is configured under my shared user OG as well.&nbsp; Any ideas on what to look at is appreciated.&nbsp; Thanks....&nbsp; AW v18.11, Android v7.1</SPAN></BODY></HTML> Tue, 05 Mar 2019 18:08:35 GMT https://communities.vmware.com/t5/Workspace-ONE-Discussions/Shared-Devices-for-Android-Launcher-will-not-load-when-user-logs/m-p/2252812#M11214 K223 2019-03-05T18:08:35Z