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    <title>topic Re: VmWare tools certificate error in win 7 in VMware Workstation Player Discussions</title>
    <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707253#M35175</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I had this problem due to a conflict between the Kaspersky AV software and VMware.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I fixed the problem by disabling the 'Scan encrypted connections' option on the Kaspersky Network settings tab.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Ed&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Thu, 29 Jan 2015 00:47:27 GMT</pubDate>
    <dc:creator>Ed_Dekker</dc:creator>
    <dc:date>2015-01-29T00:47:27Z</dc:date>
    <item>
      <title>VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707241#M35163</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I'm using VmWare Player 6.0.2 build-1744117 on Linux Debian. I installed win 7 on it and when I tried to install VmWare Tools I get this error: "A certificate error occurred for the update server. Check your Internet settings or contact your system administrator".&amp;nbsp; But I don't think it's my internet settings because the internet is working in the virtual machine(win 7) and also on my host OS. I also don't use proxy.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;How can I fix this problem? I really want to install VmWare Tools. Please help me to fix it.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I'm attaching screenshots with the error and with my internet settings.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 11 Jun 2014 10:02:37 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707241#M35163</guid>
      <dc:creator>PaulAnderson52</dc:creator>
      <dc:date>2014-06-11T10:02:37Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707242#M35164</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Maybe it could be a bug? I want to know what is wrong and how can I fix it.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;More information: The win 7 VM that I'm using it was imported from VirtualBox. When I first opened it in Player, it gave me errors. Then I opened it with OVF Tool with the -lax argument and it succesfully made the .vmx. It works fine except the fact that I can't install VMware tools.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I also installed Linux Mint 17 as guest and again, I had problems with the VMware tools instalation. The dvd wouldn't mount. But I managed to install it from the guest repository with: &lt;/P&gt;&lt;PRE&gt;&lt;CODE&gt;sudo apt-get install open-vm-tools&lt;/CODE&gt;&lt;/PRE&gt;&lt;P&gt;After that, I could use Mint 17 in fullscreen. Unfortunately, I still have problems with Win 7.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 11 Jun 2014 12:59:43 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707242#M35164</guid>
      <dc:creator>PaulAnderson52</dc:creator>
      <dc:date>2014-06-11T12:59:43Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707243#M35165</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;As a workaround you can use the directions in &lt;A class="font-color-meta-light" href="http://communities.vmware.com/message/2247000#2247000"&gt;Re: Vmplayer tools error&lt;/A&gt; while using the VMware Tools files &lt;A href="https://softwareupdate.vmware.com/cds/vmw-desktop/player/6.0.2/1744117/linux/packages/"&gt;located here&lt;/A&gt;.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 11 Jun 2014 14:50:28 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707243#M35165</guid>
      <dc:creator>WoodyZ</dc:creator>
      <dc:date>2014-06-11T14:50:28Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707244#M35166</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Thank you. It worked. But maybe somebody from VMware should investigate this problem and fix it. It should work the normal way.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 11 Jun 2014 15:54:21 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707244#M35166</guid>
      <dc:creator>PaulAnderson52</dc:creator>
      <dc:date>2014-06-11T15:54:21Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707245#M35167</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;SPAN&gt;When you visit &lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="https://softwareupdate.vmware.com/"&gt;https://softwareupdate.vmware.com/&lt;/A&gt;&lt;SPAN&gt; in a web browser, does it trust the certificate? Is there a "Baltimore_CyberTrust_Root.pem" in /etc/ssl/certs (with SHA1 fingerprint D4:DE:20:D0:5E:66:FC:53:FE:1A:50:88:2C:78:DB:28:52:CA:E4:74)?&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 11 Jun 2014 20:15:15 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707245#M35167</guid>
      <dc:creator>admin</dc:creator>
      <dc:date>2014-06-11T20:15:15Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707246#M35168</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Yes, there is a &lt;SPAN&gt; "Baltimore_CyberTrust_Root.pem" in&amp;nbsp; &lt;/SPAN&gt;&lt;SPAN&gt;/etc/ssl/certs and it has the SHA1 fingerprint that you mentioned. When I visit the link in the browser I get the message: "File not found."".&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 12 Jun 2014 08:17:41 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707246#M35168</guid>
      <dc:creator>PaulAnderson52</dc:creator>
      <dc:date>2014-06-12T08:17:41Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707247#M35169</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Can you send me a copy of your Player UI log file that shows this problem occurring? The log file is typically found at /tmp/vmware-&amp;lt;username&amp;gt;/vmware-player-&amp;lt;pid&amp;gt;.log. The "About" dialog in Player shows the location of the current instance's log file.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 12 Jun 2014 23:10:05 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707247#M35169</guid>
      <dc:creator>admin</dc:creator>
      <dc:date>2014-06-12T23:10:05Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707248#M35170</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I have /tmp loaded in ram so the log is lost at reboot. So I entered in:&amp;nbsp; File-&amp;gt;Player Preferences-&amp;gt;Download All Components Now and I got a similar error: "VMware Tools for Windows 95, 98, Me, and NT:&lt;BR /&gt;A certificate error occurred for the update server. Check your Internet settings or contact your system administrator.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;VMware Tools for Linux:&lt;BR /&gt;A certificate error occurred for the update server. Check your Internet settings or contact your system administrator.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;VMware Tools for Solaris:&lt;BR /&gt;A certificate error occurred for the update server. Check your Internet settings or contact your system administrator.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;VMware Tools for FreeBSD:&lt;BR /&gt;A certificate error occurred for the update server. Check your Internet settings or contact your system administrator.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;VMware Tools for Netware:&lt;BR /&gt;A certificate error occurred for the update server. Check your Internet settings or contact your system administrator"&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I'm attaching the log.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 17 Jun 2014 10:00:04 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707248#M35170</guid>
      <dc:creator>PaulAnderson52</dc:creator>
      <dc:date>2014-06-17T10:00:04Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707249#M35171</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Here's the relevant error from Player's log:&lt;/P&gt;&lt;PRE&gt;2014-06-17T12:58:07.035+02:00| player| I120: CDS: Using NONE proxy :0 for &lt;A href="https://softwareupdate.vmware.com/cds/index.xml" target="test_blank"&gt;https://softwareupdate.vmware.com/cds/index.xml&lt;/A&gt;.
2014-06-17T12:58:07.528+02:00| player| I120: SSL_SetVerifyCb: ctx=7F75EBF780C0 func=7F75DA251180 data=7F75EBC732B0
2014-06-17T12:58:07.573+02:00| player| I120: SSL_GetCertErrors: OpenSSL internal validation failed! state-&amp;gt;errors is 1152
2014-06-17T12:58:07.573+02:00| player| A115: Software Updates: SSL certificate errors: 0x480
2014-06-17T12:58:07.573+02:00| player| A115: Software Updates: Cert error: A certificate in the host's chain is explicitly not trusted.
2014-06-17T12:58:07.573+02:00| player| A115: Software Updates: Cert error: A certificate in the host's chain is based on an untrusted root.
2014-06-17T12:58:07.575+02:00| player| I120: CDS: cURL error: Peer certificate cannot be authenticated with known CA certificates (60)
2014-06-17T12:58:07.575+02:00| player| I120: CDS: Change client state to CDS_HTTP_CERTIFICATE_ERROR, 0 bulletins available
&lt;/PRE&gt;&lt;P&gt;The first "Cert error" line maps to OpenSSL's X509_V_ERR_CERT_UNTRUSTED error. The second "Cert error" line maps to X509_V_ERR_UNABLE_TO_GET_ISSUER_CERT. The documentation for X509_V_ERR_CERT_UNTRUSTED isn't very helpful:&lt;/P&gt;&lt;PRE&gt;the root CA is not marked as trusted for the specified purpose.&lt;/PRE&gt;&lt;P&gt;Fortunately, the description of X509_V_ERR_UNABLE_TO_GET_ISSUER_CERT is a bit more helpful:&lt;/P&gt;&lt;PRE&gt;the issuer certificate of a looked up certificate could not be found. This normally means the list of trusted certificates is not complete.&lt;/PRE&gt;&lt;P&gt;Normally, Debian rolls the contents of /etc/ssl/certs up into /etc/ssl/certs/ca-certificates.crt (essentially, it just cats them all together into one big file), but perhaps something went wrong when it attempted to do this. Is the contents of Baltimore_CyberTrust_Root.pem present in /etc/ssl/certs/ca-certificates.crt?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 17 Jun 2014 23:05:10 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707249#M35171</guid>
      <dc:creator>admin</dc:creator>
      <dc:date>2014-06-17T23:05:10Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707250#M35172</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Yes, it is.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 17 Jun 2014 23:18:36 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707250#M35172</guid>
      <dc:creator>PaulAnderson52</dc:creator>
      <dc:date>2014-06-17T23:18:36Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707251#M35173</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I haven't been able to reproduce the issue. Are you able to reproduce it with a clean installation of Debian and Player?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 09 Jul 2014 03:05:49 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707251#M35173</guid>
      <dc:creator>admin</dc:creator>
      <dc:date>2014-07-09T03:05:49Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707252#M35174</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I don't want to install debian again. Maybe I will install a new linux distribution and then I'll write about what happens when I try to install VmPlayer Tools.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sun, 13 Jul 2014 06:14:13 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707252#M35174</guid>
      <dc:creator>PaulAnderson52</dc:creator>
      <dc:date>2014-07-13T06:14:13Z</dc:date>
    </item>
    <item>
      <title>Re: VmWare tools certificate error in win 7</title>
      <link>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707253#M35175</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I had this problem due to a conflict between the Kaspersky AV software and VMware.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I fixed the problem by disabling the 'Scan encrypted connections' option on the Kaspersky Network settings tab.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Ed&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 29 Jan 2015 00:47:27 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Workstation-Player/VmWare-tools-certificate-error-in-win-7/m-p/2707253#M35175</guid>
      <dc:creator>Ed_Dekker</dc:creator>
      <dc:date>2015-01-29T00:47:27Z</dc:date>
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