topic Re: DEM 2303 missing menu items in Horizon Cloud

DEM 2303 missing menu items

anothervsphereu — Fri, 19 May 2023 12:32:32 GMT

I am currently running DEM 2203. I want to upgrade to DEM 2303. I have upgraded all my agents/clients. When I upgrade the management console, most menu items under the User Environment tab are missing, Also, all my condition sets are missing as well. If i uninstall 2303 and reinstall 2203, the menu items are back.

Has anyone else experienced this issue with DEM 2303 upgrade

Re: DEM 2303 missing menu items

Mickeybyte — Mon, 22 May 2023 06:14:53 GMT

You probably upgraded DEM 2203 Enterprise to DEM 2303 Standard... There are 2 version of DEM, depending on your Horizon license you can use Standard (with less options) or Enterprise (which you used before).

Re: DEM 2303 missing menu items

anothervsphereu — Mon, 22 May 2023 18:08:29 GMT

yes sir. you are correct, that is what i did :(. I upgraded with Enterprise and everything is ok.

do you happen to know if the agent between standard and enterprise is the same?

Re: DEM 2303 missing menu items

Mickeybyte — Tue, 23 May 2023 06:02:48 GMT

@anothervsphereu

The agent is the same for standard and enterprise versions. It's only the console that has less/more options.