topic Re: VMware Horizon Teams audio in Horizon Desktops and Apps

VMware Horizon Teams audio

tfletcher2 — Wed, 03 Aug 2022 19:48:21 GMT

So the issue one of our clients is having is that whenever they start a Teams call through their VMware desktop app on their M2 MacBook Pro they are getting a really bad echo. We wanted to see if anyone else had this issue, specifically on the M2 MacBook using the built in mic and speaker and how we can get it fixed, urgently.

Thank You

Phil

Re: VMware Horizon Teams audio

NickTT — Mon, 26 Sep 2022 12:24:53 GMT

ONLY solution I have found that works is to purchase USB headsets or speaker phones like the Jabra Speak 510 that have built in hardware echo canceling. I have yet to get VMware's software based echo canceling to work on any device with any meeting software.

Re: VMware Horizon Teams audio

SurajRoy — Mon, 26 Sep 2022 13:36:30 GMT

Is the issue reproducing in Windows Client Machine?

Is the issue reproducible on both Pcoip and Blast?

Re: VMware Horizon Teams audio

NickTT — Mon, 26 Sep 2022 18:27:12 GMT

Yes
We don't use PCOIP but others have posted the same here with PCOIP.

Also even if Teams is in Optimized Mode... the echo still happens when using local laptop speaker and mic.