topic Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure) in Horizon Desktops and Apps

How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

eclipseqq11 — Mon, 27 Jun 2022 23:25:15 GMT

Hi,

We have an issue when users log off their VDI, the machine will have the message" Instant Clone agent initialization state error (6) unknown failure".

We deployed a dedicated instant clone pool, the user can login at the first time, but if the user choose logoff, the machine will start to auto-refresh. After it, the issue will happen, can't repair via restart or recover the machine.

I would like to ask if anyone can provide help to resolve the issue.

Many thanks

Horizon agent version: 7.13

App volume agent: 4.6.6

Windows Pool version: Windows 10 22h1 and Windows 7 Enterprise SP1 (Already installed all patches)

Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

eclipseqq11 — Wed, 29 Jun 2022 13:48:54 GMT

Anyone could provide help?

Thank you

Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

vmmaj — Wed, 21 Sep 2022 18:49:50 GMT

Having same issue, ever get this fixed?

Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

jdlong87 — Tue, 06 Dec 2022 21:35:50 GMT

I'm getting this same error too. Testing Instant Clones now on Horizon 7.13.2, App Volumes 2203. The machines will provision successfully, but sometimes after a user logs off, it throws this same error.

Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

Gokulkannan — Wed, 07 Dec 2022 17:55:19 GMT

Because of issue with cp-replica or compose not properly in desktop pool or might be storage issue.

Remove Error machine:

When we got type of error ,1. try to delete error machine from VC(delete from Disk). 2. try to delete error machines from ADAM database (from connection server).

Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

eclipseqq11 — Tue, 21 Feb 2023 13:33:44 GMT

I have found the issue and resolved the problem.

I would like to share it, domain controller caused my issue. There are multi-domain controllers and sites in the environment. Few domain controllers have problems which caused the issue. I did a configuration to make the VDI link a healthy Domain Site to resolve the problem.

Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

jdlong87 — Tue, 21 Feb 2023 13:50:32 GMT

What configuration changes did you make exactly?

Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

eclipseqq11 — Tue, 21 Feb 2023 13:59:13 GMT

In connection server, edit the vdi to connect specific domain controllers via ADSI Edit.

In Domain controller, configurated the VDI IP range subnet to use a specific Domain Controller Group Sites.

Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

mosesgibdanui — Wed, 22 Feb 2023 14:52:44 GMT

Hi,

we have the same issue since 2 days. Could it be that this is a global issue from the Domain Controllers (e.g. last MS Patches)?

Thanks

Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

eclipseqq11 — Wed, 22 Feb 2023 15:34:37 GMT

Hi,

Not sure, you could check a VDM log in the Virtual Desktop, and you will get more information.

Thank you

Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

mosesgibdanui — Thu, 23 Feb 2023 12:39:48 GMT

this was our issue:

https://support.microsoft.com/en-au/topic/kb5020276-netjoin-domain-join-hardening-changes-2b65a0f3-1f4c-42ef-ac0f-1caaf421baf8

Re: How to fix error state 6 (Instant Clone agent initialization state error (6) unknown failure)

jobrienmagna — Tue, 16 May 2023 17:53:53 GMT

The best part of all of this is that VMware claims that Instant Clones are the better product than the older linked clones.

So far I am not convinced.

This stuff is a nightmare.