topic Re: Windows Shutdown & Hardstop in Horizon Desktops and Apps

Windows Shutdown & Hardstop

i4steck — Tue, 10 May 2022 15:04:53 GMT

We have fixed VMs and they are assigned to a user.
Programs and Windows updates are processed at shutdown. We have now noticed that when a VM is shut down by the user, it stops after a time.
This can be with Windows updates or program installations. The VM is then simply stopped.
The event log shows that Horizon does this because the Horizon Agent is no longer running, but the VM is still running in vCenter.
We are running Horizon 8 2111 with vCenter 7.0.3.
Is there any way to extend this timeout?

Kind regards
Dominic

Re: Windows Shutdown & Hardstop

Kjaspreet — Tue, 31 May 2022 09:24:24 GMT

Hi Dominic,

This issue will likely need deeper investigation.

Please open a case with support, if you haven't already done so.

I hope this helps!

Thank you.

Re: Windows Shutdown & Hardstop

i4steck — Tue, 31 May 2022 12:03:54 GMT

A case was opened and closed. A feature request was created.