topic Re: Teams Presence in Outlook in Horizon Desktops and Apps

Teams Presence in Outlook

rkashayap — Fri, 06 Aug 2021 22:09:55 GMT

Hello Folks,

I am stuck into a situation. Teams presence not visible in Outlook. Issue started after we removed Skype for Business. This thing works fine in persistent VDI but non-persistent is real pain at this point of time. Below is details:

-Horizon View 7.13

-UEM 9.6

-Automated Floating Assignments Instant Clones

-Skype 2016

-Teams Machine Wide Installer. Tried with ALLUSERS and ALLUSER both MSI Installs

-Office 2016 Standard

I have tried almost every article available on MS portals. Looking forward for some effective solution.

Re: Teams Presence in Outlook

rkashayap — Sun, 08 Aug 2021 09:52:15 GMT

No response yet

Re: Teams Presence in Outlook

rkashayap — Mon, 09 Aug 2021 13:04:15 GMT

Looking for someone to respond atleast.

Re: Teams Presence in Outlook

Mickeybyte — Mon, 09 Aug 2021 13:43:31 GMT

Hi @rkashayap

First of all, please be aware that this community is not an official support channel of VMware. All people on this community are volunteers, who sacrifice their free time to help other people. If you need urgent support, you have to contact VMware through the available support channels.

Concerning your problem, please check Microsoft Teams Optimization with VMware Horizon | VMware on TechZone to be sure you took the correct steps. Also be aware that the Teams Outlook Add-in won't show up in Outlook after Teams has been started once before you run Outlook.

I suggest you remove the Teams Setup on the master image and reinstall it to see if this solves your problem. You need to use BOTH switches (ALLUSERS and ALLUSER) on the MSI install to make it work correctly on VDI!

msiexec /i "path_to_msi" ALLUSER=1 ALLUSERS=1

Re: Teams Presence in Outlook

bjohn — Wed, 01 Feb 2023 18:47:00 GMT

@rkashayap Were you able to resolve this?