Horizon Client not working if accessing from public (internet) network

chrischay — Tue, 27 Oct 2020 21:01:34 GMT

Hi All,

Hopefully someone can shed lights on this.

I'm trying to deploy a VDI and so far it's not working if users will access the virtual desktops from the internet. My configurations as follows.

Public DNS A Records:

view.myco.com A 65.10.20.2

view.myco.com A 208.10.20.2

Internal DNS A Records:

uag1.myco.com A 192.168.10.2

uag2.myco.com A 192.168.10.3

view.myco.com A 192.168.10.8

My UAG's have two nics for Internet facing and Management/Internal Facing

UAG1 = eth0 is 10.10.20.1 (internet facing), 192.168.10.2 (internal/management)

UAG2 = eth0 is 10.10.20.2 (internet facing), 192.168.10.3 (internal/management)

The plan is that the users from public(internet) network will access their desktops using view.myco.com FQDN. The view.myco.com is having a forward lookup zones of

65.10.20.2 or 208.10.20.2. Then the 65.10.20.2 or 208.10.20.2 is then translated to the external Load Baancer IP of 10.10.20.3.

Here are my UAG's settings:

UAG1:

PCOIP External URL: 10.10.20.3

BLAST External URL: https://view.myco.com:443

Tunnel External URL: https://view.myco.com:443

UAG2:

PCOIP External URL: 10.10.20.3

BLAST External URL: https://view.myco.com:443

Tunnel External URL: https://view.myco.com:443

So far, accessing from internet is not working, but accessing the virtual desktops internally is working. So I'm wondering if my configurations is correct?

I attach my diagram for clarification.

Any inputs is greatly appreciated.

Thanks,

Re: Horizon Client not working if accessing from public (internet) network

mrkasius — Wed, 28 Oct 2020 11:13:49 GMT

Hi chrischay,

Normally your Public DNS A Records should be like this:

UAG1.myco.com A 65.10.20.2

UAG2.myco.com A 208.10.20.2

view.myco.com A xxx.xxx.xxx.xxx (load balancer VIP)

Could you share more information about your load balancer?

topic Horizon Client not working if accessing from public (internet) network in Horizon Desktops and Apps

Horizon Client not working if accessing from public (internet) network

Re: Horizon Client not working if accessing from public (internet) network