topic Re: Error installing Vmware Horizon Client in Horizon Desktops and Apps

Error installing Vmware Horizon Client

wojcika — Thu, 29 Mar 2018 19:38:25 GMT

I am working with a customer who is unable to install the VMware Horizon Client for Windows. I have tried version 4.7 and 4.6.1. I have attached the error logs. There are a number of errors in each file but I am unable to determine what is really causing the failure. Any help would be greatly appreciated.

The client is Windows 10 Pro version 1709.

Re: Error installing Vmware Horizon Client

BenFB — Thu, 29 Mar 2018 20:32:19 GMT

Does the user currently have a older version of the View Client or Horizon Client installed? Any other VMware products installed?

Re: Error installing Vmware Horizon Client

wojcika — Thu, 29 Mar 2018 20:53:10 GMT

Hello,

No other VMware products installed.

Thanks

Annie

Re: Error installing Vmware Horizon Client

techguy129 — Fri, 30 Mar 2018 13:57:03 GMT

Based on the logs, it seems its failing on the HTML5 MMR package.

You can try installed the client without HTML5 MMR package. During installation click Customize installation and uncheck HTML 5 MMR

try extracting the .exe and running the html5 msi installer manually to see if it gives you more information:

VMware-Horizon-Client-4.7.0-7395453.exe /x

cd %temp%

Find the directory it extracted too.

cd %temp%/directoryextract/AttachedContainer/

rename VMware Horizon HTML5 MMR (x64) to VMware Horizon HTML5 MMR (x64).msi

run install with log and review the log

msiexec.exe /i VMware Horizon HTML5 MMR (x64).msi /lv html5mmr.log

Re: Error installing Vmware Horizon Client

wojcika — Mon, 02 Apr 2018 19:43:48 GMT

Hello,

I am going to have the end user try this. Thank you so much for looking at the log files. Will update this when he tries it.

Thanks!

Re: Error installing Vmware Horizon Client

wojcika — Thu, 05 Apr 2018 12:32:34 GMT

Hello,

Thank you so much. The client tried your first suggestion and it worked!

THANK YOU!!!!!!!!

Re: Error installing Vmware Horizon Client

techguy129 — Thu, 05 Apr 2018 13:03:41 GMT

You're welcome. Glad it worked!

Re: Error installing Vmware Horizon Client

PuviarasuEswara — Fri, 23 Nov 2018 22:28:06 GMT

Thanks it got worked.

Re: Error installing Vmware Horizon Client

InstIssue — Thu, 25 Jul 2019 01:23:43 GMT

Thanks ....By unchecking the html option in custom installation...Successfully installed VM WARE HORIZON CLIENT 5.1.0.

Re: Error installing Vmware Horizon Client

tjdombrowski — Sun, 28 Jul 2019 20:59:15 GMT

I have a similar issue, the client will not install on windows 10 home x64. I tried un-checking HTML5 didn't work.

attached is the log from the install.

Please help

Thanks.

Re: Error installing Vmware Horizon Client

keldin — Fri, 16 Aug 2019 00:52:38 GMT

I've been working on this for several sessions with the person having the issue

we found out that it was due to AOL Tech Fortress (a malware blocker).

AOL Tech Fortress for AOL Members: Help Stop Computer Threats

I guess it was flagging the install as malware attemp.t

Going to settings remove program, and picking uninstall AOL Fortress allowed the

horizon client to install with no issues.

I've never seen this before... was interesting, but glad its solved, version 5.10 is now working

Re: Error installing Vmware Horizon Client

manpreet17 — Tue, 17 Mar 2020 19:16:51 GMT

I am also facing issue in installation, below are the logs.

Anyone please help me.

Re: Error installing Vmware Horizon Client

iAmDinesh — Thu, 16 Apr 2020 11:15:01 GMT

Hello,

I'm trying to install VMware-Horizon-Client-5.4.2 in my Windows 10 Home, but it fails and the Event Viewer is showing the below error. Any help to resolve this will help me a lot. Thanks!

Log Name: System

Source: Service Control Manager

Date: 16-04-2020 04:39:44 AM

Event ID: 7030

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Description:

The VMware Horizon Client service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Event Xml:

<Channel>System</Channel>

</System>

<Data Name="param1">VMware Horizon Client</Data>

</EventData>

</Event>

Re: Error installing Vmware Horizon Client

Shreyskar — Thu, 16 Apr 2020 14:01:28 GMT

Hi iAmDinesh

Please try installing agent silently using below command:

VMware-Horizon-Client-y.y.y-xxxxxx.exe /s /v"/qn ADDLOCAL=ALL

Let me know if this works or not.

Re: Error installing Vmware Horizon Client

iAmDinesh — Thu, 16 Apr 2020 14:40:08 GMT

Wow!!! That worked like a charm. Thank you Shreyskar Srivastava!!

Re: Error installing Vmware Horizon Client

Shreyskar — Thu, 16 Apr 2020 14:46:07 GMT

Hi iAmDinesh

Glad to hear that.

Would appreciate if you can mark the reply as helpful.

Re: Error installing Vmware Horizon Client

Lagoran — Thu, 23 Apr 2020 09:27:23 GMT

Hi,

Both of the proposed solutions are not working for me - Win10 Pro.

Regards,

Yordan

Re: Error installing Vmware Horizon Client

2672469261 — Thu, 04 Feb 2021 14:07:11 GMT

Getting error as per attached log. not able to install anyway.