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    <title>topic Re: Horizon Agent Installation failed with 1603 if you try to install ClientDriveRedirection in Horizon Desktops and Apps</title>
    <link>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-Agent-Installation-failed-with-1603-if-you-try-to/m-p/461252#M75350</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;You can see that the vcredist seems to fail. Could it be that you have disabled the Windows Modules installer in the golden image?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Thu, 14 Mar 2019 07:38:56 GMT</pubDate>
    <dc:creator>Ray_handels</dc:creator>
    <dc:date>2019-03-14T07:38:56Z</dc:date>
    <item>
      <title>Horizon Agent Installation failed with 1603 if you try to install ClientDriveRedirection</title>
      <link>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-Agent-Installation-failed-with-1603-if-you-try-to/m-p/461251#M75349</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hey guys,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I hope someone can help me. We are running a VMware DaaS Environment. and Im trying to install the horizon agent silently with the following parameter: VMware-viewagent-x86_64-7.3.2-7161471.exe /s /v" /qn REBOOT=Reallysuppress VDM_VC_MANAGED_AGENT=1 ADDLOCAL=Core,ClientDriveRedirection,PCoIP,ThinPrint,USB,NGVC,RTAV,VmwVaudio,TSMMR"&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;If i remove the "ClientDriveRedirection" than the installation is running fine. If I add this, the setup failed with 1603. I tried to get a more detailed installation error on the logfile, but couldnt find out the reason. Is there some requirements to install the clientdriveredirection?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;BLOCKQUOTE&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Begin Logging&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Operating system info:&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp;&amp;nbsp; Admin install = TRUE&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp;&amp;nbsp; Major version = 10&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp;&amp;nbsp; Minor version = 0&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp;&amp;nbsp; Service pack&amp;nbsp; = 0&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp;&amp;nbsp; Build number&amp;nbsp; = 17134&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp;&amp;nbsp; Bitness&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; = 64-bit&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp;&amp;nbsp; Platform&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; = NT&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Running from: "C:\Program Files (x86)\Common Files\enteo\RepositoryCache\70011\rev\3\Extern$\VMware-viewagent-x86_64-7.3.2-7161471.exe"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] MINORUPGRADE = &amp;lt;not defined&amp;gt;&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] PRODUCT_REG_NAME = &amp;lt;not defined&amp;gt;&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Silent installation = TRUE&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Upgrade at shutdown = FALSE&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] SKIPADMINCHECK = &amp;lt;not defined&amp;gt;&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] OPERATION = INSTALLUPD&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] PRODUCTNAME = VMware Horizon Agent&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] UPGRADECODE = {F85AD017-4794-4D0A-ADD2-0906AEC9B19D}&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] PRODUCTCODE = {D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] LANGUAGES = 1028 1031 1034 1036 1041 1042 2052&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] VM_DATABASE64 = &amp;lt;not defined&amp;gt;&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] VM_DATABASE = VMware Horizon Agent64.msi&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] SFXINSERT = 1286144&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] VMIOPTION = one&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] CACHEMSI = &amp;lt;not defined&amp;gt;&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] MINIMUM_9X_MSI = 200&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] MINIMUM_NT_MSI = 300&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] INSTMSIW = &amp;lt;not defined&amp;gt;&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] VCRUNTIME32 = vcredist_x86.exe&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] VCRUNTIME64 = vcredist_x64.exe&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] VCRUNTIME32_ALT = vc_redist.x86.exe&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] VCRUNTIME64_ALT = vc_redist.x64.exe&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Current OS version = 10.0.&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| No need to install update KB2999226 for the current OS&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] PROPERTIES = &amp;lt;not defined&amp;gt;&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] OLDCODES = &lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] HELPER_UI = &amp;lt;not defined&amp;gt;&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| The user's default locale is 1031&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Found an exact match, returning 1031&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Total unpacked size will be 214 MB (223937155 bytes)&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] REQ_MB_SPACE = &amp;lt;not defined&amp;gt;&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Total space required to unpack is 351 MB (367290730 bytes)&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Attempting to find best location for unpacking temporary installation files&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Examining drive for temp folder "C:\Users\NETINS~1\AppData\Local\Temp\"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Local fixed drive C: has 44642 MB (46809829376 bytes) free&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| CurrentLocation "C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Not a directory: 2 - C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Creating directory 'C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\'&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Selecting "C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\" for unpacking temp files&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Extracting setup files to "C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; VMware Horizon Agent64.msi [39051264]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; vcredist_x86.exe [4485976]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; vcredist_x64.exe [5225304]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; vc_redist.x86.exe [14458272]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; vc_redist.x64.exe [15302984]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; Windows6.1-KB2999226-x64.msu [1034556]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; Windows6.1-KB2999226-x86.msu [629006]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; Windows8-RT-KB2999226-x64.msu [1359820]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; Windows8-RT-KB2999226-x86.msu [625544]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; Windows8.1-KB2999226-x64.msu [1005170]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; Windows8.1-KB2999226-x86.msu [603348]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; --&amp;gt; Core.cab [140155911]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| IsMsiUpgradeNecessary: No upgrade is necessary. Windows Installer version 500 meets minimum requirements&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] VCRUNTIME_VER = 9&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| [Resource] VCRUNTIME_VER_ALT = 14&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Look for VC 9 x32 runtime libraries.&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| install state for product code {1F1C2DFC-2D24-3E06-BCB8-725134ADF989} = -1&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| install state for product code {9BE518E6-ECC6-35A9-88E4-87755C07200F} = 5&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| VC 9 x32 runtimes are already installed&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Look for VC 9 x64 runtime libraries.&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| install state for product code {4B6C7001-C7D6-3710-913E-5BC23FCE91E6} = -1&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| install state for product code {5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4} = 5&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| VC 9 x64 runtimes are already installed&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Look for VC 14 x32 runtime libraries.&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| install state for product code {37B55901-995A-3650-80B1-BBFD047E2911} = -1&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| install state for product code {844ECB74-9B63-3D5C-958C-30BD23F19EE4} = -1&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| VC 14 x32 runtime libraries need to be installed&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| VC 14 is being installed - we need to install KB2999226&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| ** InstallVCRedist [vc_redist.x86.exe][ /Q]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Found "C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\vc_redist.x86.exe"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:42| BootStrapper-build-6133938| Attempting to launch ""C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\vc_redist.x86.exe"&amp;nbsp; /Q"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:43| BootStrapper-build-6133938| Child exited with code 1638&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:43| BootStrapper-build-6133938| Process returned 1638&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:43| BootStrapper-build-6133938| vc redist returned ERROR_PRODUCT_VERSION (1638) - Another version of vc_redist 14 is already installed so we will skip the installation of vc_redist&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:45| BootStrapper-build-6133938| Look for VC 14 x64 runtime libraries.&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:45| BootStrapper-build-6133938| install state for product code {FAAD7243-0141-3987-AA2F-E56B20F80E41} = -1&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:45| BootStrapper-build-6133938| install state for product code {F20396E5-D84E-3505-A7A8-7358F0155F6C} = -1&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:45| BootStrapper-build-6133938| VC 14 x64 runtime libraries need to be installed&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:45| BootStrapper-build-6133938| VC 14 is being installed - we need to install KB2999226&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:45| BootStrapper-build-6133938| ** InstallVCRedist [vc_redist.x64.exe][ /Q]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:45| BootStrapper-build-6133938| Found "C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\vc_redist.x64.exe"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:45| BootStrapper-build-6133938| Attempting to launch ""C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\vc_redist.x64.exe"&amp;nbsp; /Q"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:45| BootStrapper-build-6133938| Child exited with code 1638&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:45| BootStrapper-build-6133938| Process returned 1638&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:45| BootStrapper-build-6133938| vc redist returned ERROR_PRODUCT_VERSION (1638) - Another version of vc_redist 14 is already installed so we will skip the installation of vc_redist&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| VerifyPackageSignature: Examining "C:\Program Files (x86)\Common Files\enteo\RepositoryCache\70011\rev\3\Extern$\VMware-viewagent-x86_64-7.3.2-7161471.exe": 4&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| VerifyPackageSignature: Verifying C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\\VMware Horizon Agent64.msi&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| IsVendorAppFromVersionInfo: Retrieving C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\\VMware Horizon Agent64.msi's vendor information using Version Info&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| IsVendorAppFromVersionInfo: Cannot get vendor name - no file ver info size (1812:Die angegebene Image-Datei enthÃ¤lt keinen Ressourcenabschnitt.)&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| IsVendorAppFromSummaryInfo: Get vendor name found from Summary Info&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| VerifyPackageSignature: C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\\VMware Horizon Agent64.msi is VMware's App - continue verification&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| VerifyPackageSignature: Examining "C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\\VMware Horizon Agent64.msi": 4&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| VerifyPackageSignature: C:\Program Files (x86)\Common Files\enteo\RepositoryCache\70011\rev\3\Extern$\VMware-viewagent-x86_64-7.3.2-7161471.exe-C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\\VMware Horizon Agent64.msi certificates are different&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| VerifyPackageSignature: Verifying C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\VMware Horizon Agent64.msi&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| IsVendorAppFromVersionInfo: Retrieving C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\VMware Horizon Agent64.msi's vendor information using Version Info&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| IsVendorAppFromVersionInfo: Cannot get vendor name - no file ver info size (1812:Die angegebene Image-Datei enthÃ¤lt keinen Ressourcenabschnitt.)&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| IsVendorAppFromSummaryInfo: Get vendor name found from Summary Info&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| VerifyPackageSignature: C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\VMware Horizon Agent64.msi is VMware's App - continue verification&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| VerifyPackageSignature: Examining "C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\VMware Horizon Agent64.msi": 4&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| VerifyPackageSignature: C:\Program Files (x86)\Common Files\enteo\RepositoryCache\70011\rev\3\Extern$\VMware-viewagent-x86_64-7.3.2-7161471.exe-C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\VMware Horizon Agent64.msi certificates are different&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| VerifyPackageSignature() returned: 0&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| Setting Internal UI level to 2&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| CommandLine Properties = ""&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| Checking for existing product {D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| No existing products found&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| The product code {D7F189C9-2BCA-4E0B-A4FD-88427BC887EF} is unknown. Use first time install logic.&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| MSI logging to "C:\Users\NETINS~1\AppData\Local\Temp\vmmsi.log"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| CWD is now "C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938| Calling InstallProduct():&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:48| BootStrapper-build-6133938|&amp;nbsp;&amp;nbsp; MSI file&amp;nbsp; : "C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\VMware Horizon Agent64.msi"&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Begin Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 --- VMResetRegSecurity()&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Getting property Version9X = &lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 --- CA: VMResetRegSecurity&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Reseting security for HKLM\SOFTWARE\VMware, Inc.&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Getting property PRODUCT_REG_NAME = VMware VDM&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Reseting security for HKLM\SOFTWARE\VMware, Inc.\VMware VDM&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Begin Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 --- CA exec: VMCheckWindowsFIPSMode&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 End Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Begin Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 --- VMSetFQHN()&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 FQHN = '***-VM-TMPL3.***-systeme.intra'&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Setting property: VM_FQHN = ***-VM-TMPL3.***-systeme.intra&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Begin Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 --- VMAppSearch()&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Getting property Version9X = &lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Service start type: 3&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Setting property SVC_STARTTYPE_INITIAL_PERFHOST = 3&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Getting property Version9X = &lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Service uxsms could not be opened! Error: 00000424&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Setting property SVC_STARTTYPE_INITIAL_UXSMS.9BC9DCAA_DD96_44B1_BC29_6E3802296C2D = &lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Getting property Version9X = &lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Service stisvc was found by name.&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Service stisvc found with exe path "C:\Windows\system32\svchost.exe -k imgsvc".&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Setting property SVC_WINDOWS_IMAGE_ACQUISITION = C:\Windows\system32\svchost.exe -k imgsvc&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 C:\Windows\system32\svchost.exe -k imgsvc service exists and SVC_WINDOWS_IMAGE_ACQUISITION set&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 End Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Begin Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 --- CA exec: VMSetVDM_LOOPBACK_IP&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Getting Property VDM_IP_PROTOCOL_USAGE = IPv4&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Setting property: VDM_LOOPBACK_IP = &lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 localhost IPv4 address is 127.0.0.1&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 localhost IPv6 address is ::1&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Setting property: VDM_LOOPBACK_IP = 127.0.0.1&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 End Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Begin Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 --- VMCheckRunningInVm()&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 The installation is done in a VMware VM.&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Setting property VM = VMware&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 End Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Begin Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 --- CA exec: VMCheckWindowsUpdateProgress&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Setting property: VDM_WINDOWS_UPDATE_IN_PROGRESS = &lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 ERROR: IUpdateInstaller::get_IsBusy() failed. Return value: 0x80070422. Der angegebene Dienst kann nicht gestartet werden. Er ist deaktiviert oder nicht mit aktivierten Geräten verbunden.&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Setting property: VDM_WINDOWS_UPDATE_IN_PROGRESS = -1&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Begin Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 --- VMCheckForClientSession()&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 End Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Begin Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 --- CA exec: VMSetVCManaged&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Getting Property VDM_VC_MANAGED_AGENT = 1&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Running in a VMware VM&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 VMX_TYPE_SCALABLE_SERVER&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Setting property VDM_VC_MANAGED_AGENT = 1&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 End Logging&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:49| instUtils-build-5597633| Begin Logging&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:49| instUtils-build-5597633| VMSetRealVersionNT running&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:49| instUtils-build-5597633| Setting property VersionNT = 1000&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:49| instUtils-build-5597633| Getting Property VersionNT64 = 1000&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:49| instUtils-build-5597633| Setting property VersionNT64 = 1000&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:49| instUtils-build-5597633| VMSetRealVersionNT Done&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:49| instUtils-build-5597633| End Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 Begin Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:49 --- VMCheckSanPolicy()&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:50 Setting property: VDS_SAN_POLICY = 1&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:50 Begin Logging&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:50 --- VMCheckReboot()&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:50 Getting property SUPPRESS_RUNONCE_CHECK = &lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:50 File/directory does not exist: "C:\Users\NETINS~1\AppData\Local\Temp\vmreboot.tmp"&lt;/P&gt;&lt;P&gt;vdmInstUtil: 03/12/19 21:47:50 INFO: Installation doesn't require a reboot&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| InstallProduct() returned: 1603&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| Util_NeedReboot: Checking if we need to reboot&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| Did not find file/directory: "C:\Users\NETINS~1\AppData\Local\Temp\\vmreboot.tmp"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| The reboot file does not exist&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| Did not find file/directory: "C:\Users\NETINS~1\AppData\Local\Temp\\vmwareboot.tmp"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| The reboot file does not exist&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| Util_NeedReboot: Reboot not needed.&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| Returned to [C:\Program Files (x86)\Common Files\enteo\RepositoryCache\70011\rev\3\Extern$]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| Cleaning up temp dir "C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\"&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| Deleting [C:\Users\NETINS~1\AppData\Local\Temp\{D7F189C9-2BCA-4E0B-A4FD-88427BC887EF}~setup\]&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| Setup exit code is: 1603&lt;/P&gt;&lt;P&gt;2019-03-12 21:47:51| BootStrapper-build-6133938| End Logging&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BLOCKQUOTE&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 13 Mar 2019 13:26:17 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-Agent-Installation-failed-with-1603-if-you-try-to/m-p/461251#M75349</guid>
      <dc:creator>apelz</dc:creator>
      <dc:date>2019-03-13T13:26:17Z</dc:date>
    </item>
    <item>
      <title>Re: Horizon Agent Installation failed with 1603 if you try to install ClientDriveRedirection</title>
      <link>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-Agent-Installation-failed-with-1603-if-you-try-to/m-p/461252#M75350</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;You can see that the vcredist seems to fail. Could it be that you have disabled the Windows Modules installer in the golden image?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 14 Mar 2019 07:38:56 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-Agent-Installation-failed-with-1603-if-you-try-to/m-p/461252#M75350</guid>
      <dc:creator>Ray_handels</dc:creator>
      <dc:date>2019-03-14T07:38:56Z</dc:date>
    </item>
    <item>
      <title>Re: Horizon Agent Installation failed with 1603 if you try to install ClientDriveRedirection</title>
      <link>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-Agent-Installation-failed-with-1603-if-you-try-to/m-p/461253#M75351</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Your post just saved me hours (of additional) of troubleshooting!&amp;nbsp;&amp;nbsp; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thank You.&amp;nbsp;&amp;nbsp; :smileycool:&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Tue, 11 Jun 2019 18:57:29 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-Agent-Installation-failed-with-1603-if-you-try-to/m-p/461253#M75351</guid>
      <dc:creator>JohnTwilley</dc:creator>
      <dc:date>2019-06-11T18:57:29Z</dc:date>
    </item>
  </channel>
</rss>

