topic Horizon 7 support expiry in Horizon Desktops and Apps https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-7-support-expiry/m-p/451314#M75178 <HTML><HEAD></HEAD><BODY><P>I have downgraded a Horizon 7 Adv licence key to version 6.2.5 owing to a Customer design constraint and the support is due to expire in 4 weeks.</P><P></P><P>When the support expires, does that mean I will be stuck with v6.2.5 or will I be able to upgrade the licence key to the original purchased version? A design change to v7.5 is coming and i suspect the Customer will not buy the support within 4 weeks.</P><P></P><P>Any advice would be gratefully received - I'm slowly getting my head around vmware licensing.</P></BODY></HTML> Fri, 01 Mar 2019 10:15:01 GMT jchilton 2019-03-01T10:15:01Z Horizon 7 support expiry https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-7-support-expiry/m-p/451314#M75178 <HTML><HEAD></HEAD><BODY><P>I have downgraded a Horizon 7 Adv licence key to version 6.2.5 owing to a Customer design constraint and the support is due to expire in 4 weeks.</P><P></P><P>When the support expires, does that mean I will be stuck with v6.2.5 or will I be able to upgrade the licence key to the original purchased version? A design change to v7.5 is coming and i suspect the Customer will not buy the support within 4 weeks.</P><P></P><P>Any advice would be gratefully received - I'm slowly getting my head around vmware licensing.</P></BODY></HTML> Fri, 01 Mar 2019 10:15:01 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-7-support-expiry/m-p/451314#M75178 jchilton 2019-03-01T10:15:01Z Re: Horizon 7 support expiry https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-7-support-expiry/m-p/451315#M75179 <HTML><HEAD></HEAD><BODY><P>I believe you need a active support contract to be able to upgrade the license.</P><P></P><P>Just an FYI, Horizon 6.x goes end of general support on 2019/06/19.</P><P><A href="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/product-lifecycle-matrix.pdf" title="https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/product-lifecycle-matrix.pdf">https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/product-lifecycle-matrix.pdf</A> </P></BODY></HTML> Mon, 04 Mar 2019 04:11:58 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-7-support-expiry/m-p/451315#M75179 BenFB 2019-03-04T04:11:58Z Re: Horizon 7 support expiry https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-7-support-expiry/m-p/451316#M75180 <HTML><HEAD></HEAD><BODY><P>Many thanks, you've confirmed what I suspected.</P></BODY></HTML> Mon, 04 Mar 2019 13:16:10 GMT https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/Horizon-7-support-expiry/m-p/451316#M75180 jchilton 2019-03-04T13:16:10Z