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    <title>topic View Admin reports vCenter server status as &amp;quot;The service is not working properly&amp;quot; after migrating to VCSA 6.5 in Horizon Desktops and Apps</title>
    <link>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/View-Admin-reports-vCenter-server-status-as-quot-The-service-is/m-p/1360317#M36751</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;We a few days ago we upgraded our View Connection servers from 6.2.1 to 7.1.&amp;nbsp; Then yesterday we migrated our Windows vCenter 6.0 U1 to VCSA 6.5.&amp;nbsp; After upgrading to VCSA 6.5 in View Administrator it reports that vCenter server status as "The service is not working properly" and the SSL certficate is "Unknown".&amp;nbsp; This is what we are seeing the logs.&amp;nbsp; Note I changed the FQDN our vcenter.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;2017-05-10T00:00:01.238-04:00 WARN&amp;nbsp; (0CE4-133C) &amp;lt;Thread-167&amp;gt; [AdminBackendService] Message validation failed, ignoring username param: DOMAIN\XXXXX&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;2017-05-10T00:00:04.480-04:00 ERROR (0CE4-0834) &amp;lt;VirtualCenterDriver-1222b04e-5961-419f-9ab7-809b8b3b7ee7&amp;gt; [PBMClient] The credentials specified for the Virtual Center do not have the appropriate privilege cn=1222b04e-5961-419f-9ab7-809b8b3b7ee7,ou=virtualcenter,ou=properties,dc=vdi,dc=vmware,dc=int at &lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="https://vcenter:443/sdk" rel="nofollow"&gt;https://vcenter:443/sdk&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;2017-05-10T00:00:04.483-04:00 WARN&amp;nbsp; (0CE4-0834) &amp;lt;VirtualCenterDriver-1222b04e-5961-419f-9ab7-809b8b3b7ee7&amp;gt; [VirtualCenterDriver] Unable to establish a connection with PBM subsystem &amp;lt;&lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="https://vcenter:443/sdk" rel="nofollow"&gt;https://vcenter:443/sdk&lt;/A&gt;&lt;SPAN&gt;&amp;gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;2017-05-10T00:00:09.779-04:00 ERROR (0CE4-0834) &amp;lt;VirtualCenterDriver-1222b04e-5961-419f-9ab7-809b8b3b7ee7&amp;gt; [PBMClient] The credentials specified for the Virtual Center do not have the appropriate privilege cn=1222b04e-5961-419f-9ab7-809b8b3b7ee7,ou=virtualcenter,ou=properties,dc=vdi,dc=vmware,dc=int at &lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="https://vcenter:443/sdk" rel="nofollow"&gt;https://vcenter:443/sdk&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;2017-05-10T00:00:09.780-04:00 WARN&amp;nbsp; (0CE4-0834) &amp;lt;VirtualCenterDriver-1222b04e-5961-419f-9ab7-809b8b3b7ee7&amp;gt; [VirtualCenterDriver] Unable to establish a connection with PBM subsystem &amp;lt;&lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="https://vcenter:443/sdk" rel="nofollow"&gt;https://vcenter:443/sdk&lt;/A&gt;&lt;SPAN&gt;&amp;gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Wed, 10 May 2017 12:30:35 GMT</pubDate>
    <dc:creator>Pooran98</dc:creator>
    <dc:date>2017-05-10T12:30:35Z</dc:date>
    <item>
      <title>View Admin reports vCenter server status as "The service is not working properly" after migrating to VCSA 6.5</title>
      <link>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/View-Admin-reports-vCenter-server-status-as-quot-The-service-is/m-p/1360317#M36751</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;We a few days ago we upgraded our View Connection servers from 6.2.1 to 7.1.&amp;nbsp; Then yesterday we migrated our Windows vCenter 6.0 U1 to VCSA 6.5.&amp;nbsp; After upgrading to VCSA 6.5 in View Administrator it reports that vCenter server status as "The service is not working properly" and the SSL certficate is "Unknown".&amp;nbsp; This is what we are seeing the logs.&amp;nbsp; Note I changed the FQDN our vcenter.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;2017-05-10T00:00:01.238-04:00 WARN&amp;nbsp; (0CE4-133C) &amp;lt;Thread-167&amp;gt; [AdminBackendService] Message validation failed, ignoring username param: DOMAIN\XXXXX&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;2017-05-10T00:00:04.480-04:00 ERROR (0CE4-0834) &amp;lt;VirtualCenterDriver-1222b04e-5961-419f-9ab7-809b8b3b7ee7&amp;gt; [PBMClient] The credentials specified for the Virtual Center do not have the appropriate privilege cn=1222b04e-5961-419f-9ab7-809b8b3b7ee7,ou=virtualcenter,ou=properties,dc=vdi,dc=vmware,dc=int at &lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="https://vcenter:443/sdk" rel="nofollow"&gt;https://vcenter:443/sdk&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;2017-05-10T00:00:04.483-04:00 WARN&amp;nbsp; (0CE4-0834) &amp;lt;VirtualCenterDriver-1222b04e-5961-419f-9ab7-809b8b3b7ee7&amp;gt; [VirtualCenterDriver] Unable to establish a connection with PBM subsystem &amp;lt;&lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="https://vcenter:443/sdk" rel="nofollow"&gt;https://vcenter:443/sdk&lt;/A&gt;&lt;SPAN&gt;&amp;gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;2017-05-10T00:00:09.779-04:00 ERROR (0CE4-0834) &amp;lt;VirtualCenterDriver-1222b04e-5961-419f-9ab7-809b8b3b7ee7&amp;gt; [PBMClient] The credentials specified for the Virtual Center do not have the appropriate privilege cn=1222b04e-5961-419f-9ab7-809b8b3b7ee7,ou=virtualcenter,ou=properties,dc=vdi,dc=vmware,dc=int at &lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="https://vcenter:443/sdk" rel="nofollow"&gt;https://vcenter:443/sdk&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;2017-05-10T00:00:09.780-04:00 WARN&amp;nbsp; (0CE4-0834) &amp;lt;VirtualCenterDriver-1222b04e-5961-419f-9ab7-809b8b3b7ee7&amp;gt; [VirtualCenterDriver] Unable to establish a connection with PBM subsystem &amp;lt;&lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="https://vcenter:443/sdk" rel="nofollow"&gt;https://vcenter:443/sdk&lt;/A&gt;&lt;SPAN&gt;&amp;gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 10 May 2017 12:30:35 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/View-Admin-reports-vCenter-server-status-as-quot-The-service-is/m-p/1360317#M36751</guid>
      <dc:creator>Pooran98</dc:creator>
      <dc:date>2017-05-10T12:30:35Z</dc:date>
    </item>
    <item>
      <title>Re: View Admin reports vCenter server status as "The service is not working properly" after migrating to VCSA 6.5</title>
      <link>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/View-Admin-reports-vCenter-server-status-as-quot-The-service-is/m-p/1360318#M36752</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;The issue for us ended up being AD related.&amp;nbsp; During the migration to VCSA 6.5 it failed to join the AD.&amp;nbsp; We manually re-joined the AD.&amp;nbsp; Our Horizon View service account was not working so View could not talk to vCenter thus the error message in View Admin.&amp;nbsp; We ended up un-joining the VCSA from AD and resetting the computer account.&amp;nbsp; Then re-joined the AD and added in our identity sources.&amp;nbsp; Last step was to add the service account to the administrator group in Global Permissions section.&amp;nbsp; Once we did View could talk to the VCSA.&amp;nbsp; &lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 11 May 2017 12:28:16 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/Horizon-Desktops-and-Apps/View-Admin-reports-vCenter-server-status-as-quot-The-service-is/m-p/1360318#M36752</guid>
      <dc:creator>Pooran98</dc:creator>
      <dc:date>2017-05-11T12:28:16Z</dc:date>
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