topic Personas and IE10 in Horizon Desktops and Apps

Personas and IE10

Mercutio879b — Fri, 13 Jun 2014 21:31:13 GMT

We recently updated our pool to IE 10, as another piece of software required it. After updating, we found that the 'run' option when downloading a file is gone, and the 'save' and 'save as' dialogs don't respond. since our users don't do much downloading and running, it's this isn't actually a big deal. But we have into a few problems with this. Webex won't work correctly at times, there's an .xbap application that won't run, among others. After some troubleshooting, we believe that our personas policy is breaking this functionality, but we can't figure out why. The only redirect that Personas does is Cookies. All the other major stuff is handled by windows folder redirection. Temporary Internet Files stay on the VM.

Any help is appreciated.

We are running View 5.2 on vSphere 5.5.

Re: Personas and IE10

ErikTatum10 — Wed, 18 Jun 2014 16:56:59 GMT

Hi,

Sorry you are having difficulties. As far as I know Persona does not have any known compatibility issues with IE10. Therefore, this suggests we might want to look at your configuration. First, if you are using Windows Folder Redirection instead of configuring folder redirection though Persona, I would encourage you to discontinue that practice and configure all the folders you want to redirect through the Persona admin template instead. Persona will be much better off if it can decide when and how folder redirection is applied instead of WFR applying whenever it wants.

Do you think you could try this with some new users (or at least new profiles) and see if it resolves the issue?

Thanks,

Erik

Re: Personas and IE10

childebrandt — Wed, 18 Jun 2014 17:54:19 GMT

This really sounds like a GPO or Registry issue.

Re: Personas and IE10

Mercutio879b — Wed, 18 Jun 2014 17:57:31 GMT

I just figured this out this morning. Something with our Group Policy Preferences broke this functionality in IE. My initial tests showed this to be a View only issue, but that was mistaken.

Re: Personas and IE10

ErikTatum10 — Thu, 19 Jun 2014 13:43:45 GMT

My advice to configure folder redirection only through Persona still stands. If you are configuring folder redirection through Windows group policy instead of the Persona admin template, this is an unsupported configuration that will eventually cause you problems. If I misunderstood and you are not doing this, then please ignore.

Thanks,

Erik

Re: Personas and IE10

Mercutio879b — Thu, 19 Jun 2014 13:59:35 GMT

The only thing that Personas is redirecting are the cookies. I can't use Personas completely, as we have physical computers that use folder redirection, and we want them to be able to access their documents on the network shares.