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    <title>topic Re: Unknown user name or bad password - Credentials are Good/Tried Everything in VMware Horizon Discussions</title>
    <link>https://communities.vmware.com/t5/VMware-Horizon-Discussions/Unknown-user-name-or-bad-password-Credentials-are-Good-Tried/m-p/2886876#M17386</link>
    <description>&lt;P&gt;Apparently VMWare Horizon on some Macbooks fills the username field with invisible characters which is why the username is always wrong. The only solution is control-all delete before entering the username. You guys were very helpful, thank you.&lt;/P&gt;</description>
    <pubDate>Fri, 07 Jan 2022 00:32:48 GMT</pubDate>
    <dc:creator>weemzy</dc:creator>
    <dc:date>2022-01-07T00:32:48Z</dc:date>
    <item>
      <title>Unknown user name or bad password - Credentials are Good/Tried Everything</title>
      <link>https://communities.vmware.com/t5/VMware-Horizon-Discussions/Unknown-user-name-or-bad-password-Credentials-are-Good-Tried/m-p/2886688#M17384</link>
      <description>&lt;DIV class=""&gt;I am trying to start a new remote position but I can't get into the company's system and they don't seem to have IT people.&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;1. I login successfully on the first screen on VMware Horizon (5.5.3)&lt;/DIV&gt;&lt;DIV class=""&gt;2. I receive the pop-up on the authenticator on my phone. &amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;3. I click accept on the phone authenticator.&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;4. VMware then brings me to the second login screen.&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;5. I enter the exact same credentials on the second login screen. I also changed the Domain to “CORP" as instructed.&lt;/DIV&gt;&lt;DIV class=""&gt;6. After a few moments I receive the error “Unknown user name or bad password".&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;7. I have tried reinstalling software, using different versions of software, updated software, restarted computer, restarted modem, etc.&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;8. I have tried using wireless and ethernet.&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;9. The company reset the credentials twice and that did not work.&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;10. I have tried on MacBook (mid-2012) (Catalina 10.15.7) and Ubuntu desktop (LTS 20.04.3) (Horizon 2111) and get the same result. I did &amp;nbsp;manage to login twice successfully from the Ubuntu desktop, but now it doesn't work.&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;11. I tried Renewing my DCHP lease on my router and now I cannot even get past the first login screen, which give me an "Access Denied" error.&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;&amp;nbsp;&lt;/DIV&gt;&lt;DIV class=""&gt;Anybody have any idea what the problem is? I would like to start my new job.&amp;nbsp;&lt;/DIV&gt;</description>
      <pubDate>Thu, 06 Jan 2022 00:59:09 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Horizon-Discussions/Unknown-user-name-or-bad-password-Credentials-are-Good-Tried/m-p/2886688#M17384</guid>
      <dc:creator>weemzy</dc:creator>
      <dc:date>2022-01-06T00:59:09Z</dc:date>
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    <item>
      <title>Re: Unknown user name or bad password - Credentials are Good/Tried Everything</title>
      <link>https://communities.vmware.com/t5/VMware-Horizon-Discussions/Unknown-user-name-or-bad-password-Credentials-are-Good-Tried/m-p/2886739#M17385</link>
      <description>&lt;P&gt;Whoever supports that Horizon deployment should be your first point of contact.&lt;/P&gt;&lt;P&gt;I have reported your thread so that a moderator can move it to the area of VMTN for Horizon.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 06 Jan 2022 10:01:46 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Horizon-Discussions/Unknown-user-name-or-bad-password-Credentials-are-Good-Tried/m-p/2886739#M17385</guid>
      <dc:creator>scott28tt</dc:creator>
      <dc:date>2022-01-06T10:01:46Z</dc:date>
    </item>
    <item>
      <title>Re: Unknown user name or bad password - Credentials are Good/Tried Everything</title>
      <link>https://communities.vmware.com/t5/VMware-Horizon-Discussions/Unknown-user-name-or-bad-password-Credentials-are-Good-Tried/m-p/2886876#M17386</link>
      <description>&lt;P&gt;Apparently VMWare Horizon on some Macbooks fills the username field with invisible characters which is why the username is always wrong. The only solution is control-all delete before entering the username. You guys were very helpful, thank you.&lt;/P&gt;</description>
      <pubDate>Fri, 07 Jan 2022 00:32:48 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Horizon-Discussions/Unknown-user-name-or-bad-password-Credentials-are-Good-Tried/m-p/2886876#M17386</guid>
      <dc:creator>weemzy</dc:creator>
      <dc:date>2022-01-07T00:32:48Z</dc:date>
    </item>
    <item>
      <title>Re: Unknown user name or bad password - Credentials are Good/Tried Everything</title>
      <link>https://communities.vmware.com/t5/VMware-Horizon-Discussions/Unknown-user-name-or-bad-password-Credentials-are-Good-Tried/m-p/2886982#M17387</link>
      <description>&lt;P&gt;To isolate the issue, disable 2FA and then login using Single Factor ( Windows Username and Password) and check if the same username and password is working or not.&lt;/P&gt;&lt;P&gt;Also if there are any pre-login banner set on the Horizon Global settings, try to disable it and check as well.&lt;/P&gt;</description>
      <pubDate>Fri, 07 Jan 2022 14:45:20 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-Horizon-Discussions/Unknown-user-name-or-bad-password-Credentials-are-Good-Tried/m-p/2886982#M17387</guid>
      <dc:creator>SurajRoy</dc:creator>
      <dc:date>2022-01-07T14:45:20Z</dc:date>
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