topic Re: Workspace One client error in Digital Workspace Members

Workspace One client error

TOstachowski — Mon, 08 May 2023 10:12:01 GMT

I have an error during enrolling laptop Windows 10. Any idea why ?

Afshin_Lak — Thu, 11 May 2023 07:51:15 GMT

Hi,

Probably issue with HUB Integration. Can you enrol other devices like iOS or Android?

Can you open WS1 Hub Services without errors?

TOstachowski — Thu, 11 May 2023 12:32:33 GMT

I can open WS1 Hub Services services without errors.

I can't enroll in Android and Windows machines. Only working enroll from ABM

Afshin_Lak — Thu, 11 May 2023 12:50:34 GMT

What is your Source of Authentication for IH? UEM or Access? If is Access then check the Access Policies.

TOstachowski — Thu, 11 May 2023 12:55:21 GMT

How to check it ?

Afshin_Lak — Thu, 11 May 2023 13:00:41 GMT

UEM

Access Policy

TOstachowski — Thu, 11 May 2023 13:59:59 GMT

Afshin_Lak — Thu, 11 May 2023 14:09:31 GMT

How is the Access Policy configured and what do you see in Audit reports in Access?

TOstachowski — Thu, 11 May 2023 14:18:29 GMT

When I open Workspace ONE Access, I get webpage with apps

Afshin_Lak — Thu, 11 May 2023 14:24:46 GMT

You must have rights to the Access Console. If you don't see this then find out who has the admin console rights?