topic Re: Vmware Horizon client win 11 - failed to install. in Digital Workspace Members

Vmware Horizon client win 11 - failed to install.

ModiMornex — Wed, 10 May 2023 06:57:48 GMT

Hello

I tried to work with the solutions suggested here, but nothing helped. (changed hosts file to w/r, trying to edit this file, extracting exe to msi file)

attaching logs

please help

Re: Vmware Horizon client win 11 - failed to install.

Ddekok24 — Wed, 10 May 2023 07:08:15 GMT

Hi ModiMornex did you check this link? https://kb.vmware.com/s/article/58543

it could well be that the antivirus is blocking it

Re: Vmware Horizon client win 11 - failed to install.

yukiafronia — Wed, 10 May 2023 08:23:20 GMT

HI, @ModiMornex @Ddekok24

I went through the vminst_20230510093709.log
After doing so, I found an error related to vmusbd (USB Redirection).

=====
2023-05-09T19:41:05.171-03:00| inst-build-21387416| E2: DeleteKeyChildren: subkey already deleted: SYSTEM\CurrentControlSet\Services\ vmusb
2023-05-09T19:41:05.171-03:00| inst-build-21387416| E2: VNLDeleteSystemFile: failed to delete 0x00000002 'C:\WINDOWS\system32\drivers\ vmusb.sys'
2023-05-09T19:41:05.171-03:00| inst-build-21387416| E2: VNLDeleteSystemFile: failed #3 to delete 0x00000002 'C:\WINDOWS\system64\drivers\ vmusb.sys'

...snip...

2023-05-09T19:41:05.325-03:00| USBDeviceInstUtil-build-21387416| E1: Inst_InstallService: Service 'VMUSBArbService' already exists| winerror code 1073 (The specified service already exists.)
=====

If you can format the OS, that is the best you can do.
If you really do not want to do OS formatting, try the following steps.

Clear the following path C:\Program Files(X86)\VMware\ (client folder) delete the old Horizon client folder after the un-installation.
Delete the VMware VDM folder under "Computer\HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc. " from regedit
Reboot the client machine.
Try disabled the Antivirus software in the client machine if you have and try install the Horizon client.

Re: Vmware Horizon client win 11 - failed to install.

ModiMornex — Wed, 10 May 2023 09:13:25 GMT

hey,

yes I tried those steps.

It still not working.

Re: Vmware Horizon client win 11 - failed to install.

ModiMornex — Wed, 10 May 2023 09:15:59 GMT

ok i'm trying this and let you know.

waiting for restart permission after I deleted the path and the VDM folder.