topic Re: Cannot Open VM folder in url in vCenter appliance 6.7 in vCenter™ Server Discussions

Cannot Open VM folder in url in vCenter appliance 6.7

Omid_Heravi — Mon, 13 Jan 2020 11:49:18 GMT

Hi,

I can't Open virtual Machine folder from <vCenter-Address>/Folder url. actually it returns 500 error. My vCenter appliance version is 6.7 with build number 15129973.

Based on screenshot that I attached, I can just forward to this step, thus when I open VM folder, faced with 500 Error.

Note: It's worked on vCenter 6.5 and we can see all contents in virtual machine's folder such as *.nvram , *.vmdk , *.vmx and etc.

Also you can see error log as below:

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

2020-01-13T13:11:19.811+03:30 info vpxd[04730] [Originator@6876 sub=HTTP server /folder req=00007f29304b6520 user="username"] Got HTTP GET request for /folder/VM?dcPath=Cloud01&dsName=STOR01

2020-01-13T13:11:19.811+03:30 info vpxd[06403] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-72] [VpxLRO] -- BEGIN lro-3515974 -- SearchIndex -- vim.SearchIndex.findByInventoryPath -- 52cfad26-7ad3-4e5b-2043-1624611f432f(52710809-3213-0d6c-0b4c-972d37b06d37)

2020-01-13T13:11:19.811+03:30 info vpxd[06403] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-72] [VpxLRO] -- FINISH lro-3515974

2020-01-13T13:11:19.814+03:30 info vpxd[05837] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-78] [VpxLRO] -- BEGIN lro-3515977 -- ServiceInstance -- vim.ServiceInstance.retrieveContent -- 52cfad26-7ad3-4e5b-2043-1624611f432f(52710809-3213-0d6c-0b4c-972d37b06d37)

2020-01-13T13:11:19.814+03:30 info vpxd[05837] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-78] [VpxLRO] -- FINISH lro-3515977

2020-01-13T13:11:19.814+03:30 info vpxd[04769] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-10] [VpxLRO] -- BEGIN session[52cfad26-7ad3-4e5b-2043-1624611f432f]521e6dcc-4dc6-303e-a3d1-0433918449b8 -- datastoreBrowser-datastore-4981 -- vim.host.DatastoreBrowser.search -- 52cfad26-7ad3-4e5b-2043-1624611f432f(52710809-3213-0d6c-0b4c-972d37b06d37)

2020-01-13T13:11:19.950+03:30 info vpxd[04769] [Originator@6876 sub=vpxLro opID=req=00007f29304b6520-10] [VpxLRO] -- FINISH session[52cfad26-7ad3-4e5b-2043-1624611f432f]521e6dcc-4dc6-303e-a3d1-0433918449b8

2020-01-13T13:11:19.954+03:30 info vpxd[04805] [Originator@6876 sub=vpxLro opID=2a15e0ea] [VpxLRO] -- BEGIN lro-3515982 -- nfcService -- vim.NfcService.fileManagement -- 52cfad26-7ad3-4e5b-2043-1624611f432f(52710809-3213-0d6c-0b4c-972d37b06d37)

2020-01-13T13:11:19.960+03:30 info vpxd[04805] [Originator@6876 sub=vpxLro opID=2a15e0ea] [VpxLRO] -- FINISH lro-3515982

2020-01-13T13:11:20.363+03:30 info vpxd[04832] [Originator@6876 sub=vpxLro opID=261383c] [VpxLRO] -- BEGIN lro-3515983 -- ServiceInstance -- vim.ServiceInstance.retrieveContent -- 52c73ce5-b7e7-aa11-0597-256845c498b3(52505850-89cb-d5d4-5992-573892659c55)

2020-01-13T13:11:20.364+03:30 info vpxd[04832] [Originator@6876 sub=vpxLro opID=261383c] [VpxLRO] -- FINISH lro-3515983

2020-01-13T13:11:20.364+03:30 warning vpxd[04807] [Originator@6876 sub=Default] [NFC ERROR] Received fileIO error 2 from server: A file error was encountered -- NfcFssrvrRead: failed to read 73728 bytes @ 0 : Error

-->

2020-01-13T13:11:20.364+03:30 error vpxd[04807] [Originator@6876 sub=HTTP server /folder] NfcFssrvr_IO returned 4, fileIOErr: 2

Actually it should open vm folder and show some thinng like thise :

Whould you please help me in this regard?

Thank you in Advance

Re: Cannot Open VM folder in url

Alex_Romeo — Mon, 13 Jan 2020 12:01:50 GMT

Hi,

have you tried with another browser?

ARomeo

Re: Cannot Open VM folder in url

Omid_Heravi — Mon, 13 Jan 2020 12:20:32 GMT

yes,same Issue

Re: Cannot Open VM folder in url

Alex_Romeo — Mon, 13 Jan 2020 12:59:20 GMT

Hi,

well, have you tried to restart the vpxd service?

ARomeo

Re: Cannot Open VM folder in url

Omid_Heravi — Mon, 13 Jan 2020 13:21:07 GMT

I already restart all services, clear browser cache , try another browser and also use SSO administrator and didn't worked.

Re: Cannot Open VM folder in url

Alex_Romeo — Tue, 14 Jan 2020 08:27:51 GMT

Hi,

Does it allow you to access the virtual machine folder directly from the host where it resides?

let's see if it's a vCenter problem or something else ...

ARomeo

Re: Cannot Open VM folder in url

Omid_Heravi — Tue, 14 Jan 2020 08:54:12 GMT

It is related to vCenter specific 6.7 version. As I told we can open it in vCenter version 6.5 ....

Re: Cannot Open VM folder in url

Omid_Heravi — Sun, 19 Jan 2020 06:17:43 GMT

Alessandro,

I can open it in my ESXi , but vCenter

Re: Cannot Open VM folder in url in vCenter appliance 6.7

Omid_Heravi — Wed, 26 Feb 2020 06:22:34 GMT

Any Update...?

Re: Cannot Open VM folder in url in vCenter appliance 6.7

lmanson — Wed, 29 Apr 2020 13:48:48 GMT

Hello Omid, were you able to find a solution? I have the same issue.

Can you tell me what you did before findind the issue? I updated VCSA to latest version (a few weeks ago).

I have two ESX hosts two NFS datastores and two iSCSI one

VCSA: 6.7.0, build 15976728

host1: VMware ESXi, 6.7.0, 14320388

host2: VMware ESXi, 6.7.0, 8169922

2020-04-29T13:26:30.588Z info vpxa[2099449] [Originator@6876 sub=Libs opID=lro-1850522-7ab0cf65] NfcNet_OptimizeSocketBuffer: Setting buffer size using RTT=0 ms BANDWIDTH=134000 bytes/ms BUFFER_SIZE=40KB
2020-04-29T13:26:30.588Z info vpxa[2099449] [Originator@6876 sub=vpxNfcServer opID=lro-1850522-7ab0cf65] Successfully initialized nfc callback for a write to the socket to be invoked on a separate thread
2020-04-29T13:26:30.588Z info vpxa[2099449] [Originator@6876 sub=vpxNfcServer opID=lro-1850522-7ab0cf65] Plugin started
2020-04-29T13:26:30.588Z info vpxa[2099449] [Originator@6876 sub=vpxLro opID=lro-1850522-7ab0cf65] [VpxLRO] -- FINISH lro-1850522
2020-04-29T13:26:30.810Z warning vpxa[2099391] [Originator@6876 sub=Libs] [NFC ERROR] NfcFileRawPread: Failed to read 2940 bytes at offset 0 from file '/vmfs/volumes/521e576f-82a8f646-d3cd-40f2e9078432/vmWinMdza': Success (@&!*@*@(msg.fileio.success)Success)
2020-04-29T13:26:30.811Z warning vpxa[2099161] [Originator@6876 sub=Libs] [NFC ERROR] NfcFssrvrSendResponse: Found an error in the nfc session: A file error was encountered (NFC_FILE_ERROR)
2020-04-29T13:26:30.811Z warning vpxa[2099161] [Originator@6876 sub=Libs] [NFC ERROR] Sending fileIO error 2: A file error was encountered -- NfcFssrvrRead: failed to read 2940 bytes @ 0 : Error

Re: Cannot Open VM folder in url in vCenter appliance 6.7

Omid_Heravi — Wed, 06 May 2020 08:41:32 GMT

Hi Imanson,

I can't find any solution yet ...

Still browsing

If you find out, I would be appreciate to inform me.

Re: Cannot Open VM folder in url in vCenter appliance 6.7

EnricoJaeschke — Thu, 28 May 2020 07:07:08 GMT

Hi Guys,

we have same issue since updating our vcenters from 6.7U2 up to 6.7U3f.

Does anybody opened an issue ticket for vmware to investigate this?

best regards

Re: Cannot Open VM folder in url in vCenter appliance 6.7

pkvmw — Thu, 28 Jan 2021 15:27:53 GMT

Hi,

please try updating the ESXi hosts to a more recent version, which should help here based on a recent case I had.

Regards,
Patrik

Re: Cannot Open VM folder in url in vCenter appliance 6.7

hlo58 — Thu, 29 Jul 2021 14:06:57 GMT

Hi Patrik,

We are facing the same issue with vcsa 6.7 (Build: 17712750) and ESXi Nodes 6.7.0, 14320388 (we are still updating them to ESXi, 6.7.0, 17700523). Could you please share more details about your ESXi Version or what do you mean with "recent version"?

Many thanks in advance.

BR,
Onur

Re: Cannot Open VM folder in url in vCenter appliance 6.7

pkvmw — Fri, 30 Jul 2021 15:17:46 GMT

@hlo58 Unfortunately I don't remember which version caused this particular behavior nor to which version the customer updated their ESXi's to solve the issue. The latest 6.7 U3 release however should be fine. (Which might be recommended due to security fixes anyway)