topic Re: Vcenter SSO 5.5 upgrade issues - Cannot start VMWARE KDC SERVICE in VMware vCenter™ Discussions

Vcenter SSO 5.5 upgrade issues - Cannot start VMWARE KDC SERVICE

IAMGOLD — Thu, 26 Sep 2013 13:48:51 GMT

Hi, I am trying to upgrade my current SSO which was installed about a month ago (did a complete reinstall of my whole vcenter environment.

At some point, the install fails giving me this error message. "Service 'VMware Kdc Service' (WMwareKdcService) failed to start. Verify that you have sufficient privileges to start system services."

I am installing as the domain admin, which obviously has local admin rights on the Windows server.

Any help, or can anyone point me to a log file I can look at or something.

Thanks!

Michel

Re: Vcenter SSO 5.5 upgrade issues - Cannot start VMWARE KDC SERVICE

IAMGOLD — Thu, 26 Sep 2013 17:23:31 GMT

To add to this here is what I've done:

- Disabled UAC

- Added everyone to "Log on as a Service"

- Ran install from both mounted ISO and from an extracted ISO located on the server.

- Uninstalled Antivirus (Forefront Endpoint Protection)

My current setup is this..

Windows 2008R2 VM, latest patches.

Server currently has these roles:

- SSO 5.1

- Inventory service 5.1

- vCenter 5.1

- Update manager 5.1

Re: Vcenter SSO 5.5 upgrade issues - Cannot start VMWARE KDC SERVICE

IAMGOLD — Thu, 26 Sep 2013 18:18:23 GMT

More fiddling around... KDC Service requires port 88 to start.

Netstat -abn shows that vpxd.exe is using port 88. When I installed vCenter, I had chosen port 88 as port 80 was already in use by IIS... I have now disabled IIS and want to move vCenter back to port 80.

Now, anyone has a clue how I can change vCenter back to port 80?

Re: Vcenter SSO 5.5 upgrade issues - Cannot start VMWARE KDC SERVICE

IAMGOLD — Thu, 26 Sep 2013 18:21:34 GMT

Ok, it's actually easier than I thought... Go into vCenter Server Settings into advanced settings and change the WebService.Ports.http Key...

SSO upgrades now works like a charm!

Re: Vcenter SSO 5.5 upgrade issues - Cannot start VMWARE KDC SERVICE

NathanC9 — Tue, 03 Dec 2013 15:49:36 GMT

This is actually a good reason to not install to many other apps (even VMWare related) on the same VM as vCenter. I ran into this problem as well since I installed the Emulex OCM for VMware (uses a tomcat service).

The KB for this issue is out.

http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2060592