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    <title>topic Re: VCSA 6.7 U3 vsphere client (HTML5) - export logs do not work in VMware vCenter™ Discussions</title>
    <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2260492#M33483</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;The method i did mention, i remembered because support would direct me to generate the logs in that fashion.&amp;nbsp; &lt;SPAN style="display: inline !important; float: none; background-color: #ffffff; color: #3d3d3d; font-family: 'Helvetica Neue',Helvetica,Arial,'Lucida Grande',sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"&gt;The other methods you mentioned, are they really the same bundle? Because the selection of what to export are different between the methods.&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Thu, 31 Oct 2019 00:33:36 GMT</pubDate>
    <dc:creator>HPU-ADM</dc:creator>
    <dc:date>2019-10-31T00:33:36Z</dc:date>
    <item>
      <title>VCSA 6.7 U3 vsphere client (HTML5) - export logs do not work</title>
      <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2260490#M33481</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Don't think you can get rid of the flash version yet for the client.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I cannot export system logs through the gui in the HTML5 interface.&amp;nbsp; I can click on actions, export system logs, the pop up window allow me to select the hosts and/or vcter server and client logs, but when I click on next nothing happens.&lt;/P&gt;&lt;P&gt;I am using chorme, windows 10.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 30 Oct 2019 20:28:40 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2260490#M33481</guid>
      <dc:creator>HPU-ADM</dc:creator>
      <dc:date>2019-10-30T20:28:40Z</dc:date>
    </item>
    <item>
      <title>Re: VCSA 6.7 U3 vsphere client (HTML5) - export logs do not work</title>
      <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2260491#M33482</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Download logs from VAMI page???&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A class="jive-link-external-small" href="https://vcsafqdn:5480" rel="nofollow"&gt;https://vcsafqdn:5480&lt;/A&gt;&lt;SPAN&gt; - &amp;gt; login as root -&amp;gt; support -&amp;gt; gather support bundle &lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;you can do this as well&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #000000; font-family: 'Courier New'; font-size: small;"&gt;&lt;A class="jive-link-external-small" href="https://vCenter_server_FQDN:443/appliance/support-bundle" rel="nofollow"&gt;https://vCenter_server_FQDN:443/appliance/support-bundle&lt;/A&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;OL class="ol steps" style="margin-bottom: 1rem; color: #212529; font-family: Metropolis, 'Avenir Next', 'Helvetica Neue', Arial, sans-serif; background-color: #fafafa;"&gt;&lt;LI&gt;&lt;SPAN class="ph cmd"&gt;Use the &lt;SPAN class="ph productname"&gt;vSphere Client&lt;/SPAN&gt; to log in as administrator@&lt;VAR class="keyword varname"&gt;your_domain_name&lt;/VAR&gt; to the &lt;SPAN class="ph productname"&gt;vCenter Server&lt;/SPAN&gt; instance in the &lt;SPAN class="ph productname"&gt;vCenter Server Appliance&lt;/SPAN&gt;.&lt;/SPAN&gt;&lt;SPAN class="itemgroup info" style="margin-top: 1em;"&gt;&lt;SPAN&gt;The address is of the type &lt;/SPAN&gt;&lt;A class="jive-link-external-small" href="http://" rel="nofollow"&gt;http://&lt;/A&gt;&lt;SPAN&gt; &lt;/SPAN&gt;&lt;VAR class="keyword varname"&gt;appliance-IP-address-or-FQDN&lt;/VAR&gt;/ui.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="ph cmd"&gt;On the &lt;SPAN class="ph productname"&gt;vSphere Client&lt;/SPAN&gt; home page, click &lt;SPAN class="ph menucascade"&gt;&lt;SPAN class="ph uicontrol" style="font-weight: bold;"&gt;Administration&lt;/SPAN&gt;&lt;ABBR style="font-weight: bold;" title="and then"&gt; &amp;gt; &lt;/ABBR&gt;&lt;SPAN class="ph uicontrol" style="font-weight: bold;"&gt;Deployment&lt;/SPAN&gt;&lt;ABBR style="font-weight: bold;" title="and then"&gt; &amp;gt; &lt;/ABBR&gt;&lt;SPAN class="ph uicontrol" style="font-weight: bold;"&gt;System Configuration&lt;/SPAN&gt;&lt;/SPAN&gt;.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="ph cmd"&gt;Select a node from the list and click &lt;SPAN class="ph uicontrol" style="font-weight: bold;"&gt;Export Support Bundle&lt;/SPAN&gt;.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="ph cmd"&gt;In the &lt;SPAN class="keyword wintitle" style="font-weight: bold;"&gt;Export Support Bundle&lt;/SPAN&gt; window, expand the trees to view the services running in the appliance and deselect the services for which you do not want to export log files.&lt;/SPAN&gt;&lt;SPAN class="itemgroup info" style="margin-top: 1em;"&gt;All the services are selected by default. If you want to export the support bundle and send it to VMware Support, leave all check boxes selected. The services are separated in two categories: a Cloud infrastructure category, which contains the services of specific products in the appliance, and a Virtual appliance category, which contains the services specific for the appliance and the &lt;SPAN class="ph productname"&gt;vCenter Server&lt;/SPAN&gt; product.&lt;/SPAN&gt;&lt;/LI&gt;&lt;LI&gt;&lt;SPAN class="ph cmd"&gt;Click &lt;SPAN class="ph uicontrol" style="font-weight: bold;"&gt;Export Support Bundle&lt;/SPAN&gt; and save the bundle on your local machine.&lt;STRONG&gt;​&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/OL&gt;&lt;P&gt;&lt;SPAN class="ph cmd"&gt;&lt;STRONG&gt;You have multiple ways to do this and am sure you can get rid of flash due to the buggy nature of it.. html5 is pretty fast... &lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="ph cmd"&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="ph cmd"&gt;&lt;STRONG&gt;Thanks,&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class="ph cmd"&gt;&lt;STRONG&gt;MS&lt;/STRONG&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 30 Oct 2019 22:23:31 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2260491#M33482</guid>
      <dc:creator>msripada</dc:creator>
      <dc:date>2019-10-30T22:23:31Z</dc:date>
    </item>
    <item>
      <title>Re: VCSA 6.7 U3 vsphere client (HTML5) - export logs do not work</title>
      <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2260492#M33483</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;The method i did mention, i remembered because support would direct me to generate the logs in that fashion.&amp;nbsp; &lt;SPAN style="display: inline !important; float: none; background-color: #ffffff; color: #3d3d3d; font-family: 'Helvetica Neue',Helvetica,Arial,'Lucida Grande',sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"&gt;The other methods you mentioned, are they really the same bundle? Because the selection of what to export are different between the methods.&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 31 Oct 2019 00:33:36 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2260492#M33483</guid>
      <dc:creator>HPU-ADM</dc:creator>
      <dc:date>2019-10-31T00:33:36Z</dc:date>
    </item>
    <item>
      <title>Re: VCSA 6.7 U3 vsphere client (HTML5) - export logs do not work</title>
      <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2260493#M33484</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;they are same in all the ways.. Give it a shot and if support says to collect the logs only in that fashion.. Give me the support request number in private message &lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 31 Oct 2019 04:53:37 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2260493#M33484</guid>
      <dc:creator>msripada</dc:creator>
      <dc:date>2019-10-31T04:53:37Z</dc:date>
    </item>
    <item>
      <title>Re: VCSA 6.7 U3 vsphere client (HTML5) - export logs do not work</title>
      <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2260494#M33485</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;No worries, when i do a support log export the next time, i'll try the alternative and see what happens.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;It would make sense to fix that method i tried in html5 or get rid of from the gui.&amp;nbsp; Seems sloppy to leave it there in that current state.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 31 Oct 2019 19:25:38 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2260494#M33485</guid>
      <dc:creator>HPU-ADM</dc:creator>
      <dc:date>2019-10-31T19:25:38Z</dc:date>
    </item>
    <item>
      <title>Re: VCSA 6.7 U3 vsphere client (HTML5) - export logs do not work</title>
      <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2818790#M41875</link>
      <description>&lt;P&gt;Yes, I also encountered the same problem. I think this is a bug&lt;/P&gt;</description>
      <pubDate>Tue, 22 Dec 2020 07:27:58 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2818790#M41875</guid>
      <dc:creator>Charles0828</dc:creator>
      <dc:date>2020-12-22T07:27:58Z</dc:date>
    </item>
    <item>
      <title>Re: VCSA 6.7 U3 vsphere client (HTML5) - export logs do not work</title>
      <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2916297#M45851</link>
      <description>&lt;P&gt;Has anyone managed to resolve this issue&lt;/P&gt;</description>
      <pubDate>Tue, 28 Jun 2022 10:43:06 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-vCenter-Discussions/VCSA-6-7-U3-vsphere-client-HTML5-export-logs-do-not-work/m-p/2916297#M45851</guid>
      <dc:creator>Jango82</dc:creator>
      <dc:date>2022-06-28T10:43:06Z</dc:date>
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