<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic vCenter Server Appliance - VMware tools not running in VMware vCenter™ Discussions</title>
    <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/vCenter-Server-Appliance-VMware-tools-not-running/m-p/1858434#M27890</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hey all&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I have recently upgraded the UPS PowerChute version from 4.0 to 4.2.&lt;/P&gt;&lt;P&gt;When going through setup it asks if my vCenter is located on a VM, as there is a VM with "VMware vCenter Server Appliance" I tick: Yes.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Going through the setup I can finish it, but with one error.&lt;/P&gt;&lt;P&gt;"&lt;SPAN style="color: #cd0a0a; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;PowerChute cannot locate the vCenter Server VM in the Inventory."&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Apparently this happens when the VMware Tools are not running on the VMware vCenter Server Appliance.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;And yes, they don't seem to be running. What I see is the following:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;VMware vCenter Server Appliance&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Guest OS: Other 3.x or later (64-bit)&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Comp: ESXi 5.5 and later (VM version 10)&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;VMware Tools: Not running, version 10277 (Guest Managed)&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;If you right click the VM with vCenter, under Guest OS it does say "Install VMware Tools..."&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;When I do this and go via the Monitor the only thing it shows me is:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;"VMware vCenter Server Appliance 6.5.0.14000&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Type: vCenter Server with an embedded Platform Services Controller&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;photon-machine login:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Can anyone point me in the direction to fixing the fact that the tools aren't running, or is there something wrong with my vCenter?&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Thanks in advance&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Wed, 31 Oct 2018 13:01:56 GMT</pubDate>
    <dc:creator>Zippyh</dc:creator>
    <dc:date>2018-10-31T13:01:56Z</dc:date>
    <item>
      <title>vCenter Server Appliance - VMware tools not running</title>
      <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/vCenter-Server-Appliance-VMware-tools-not-running/m-p/1858434#M27890</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hey all&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I have recently upgraded the UPS PowerChute version from 4.0 to 4.2.&lt;/P&gt;&lt;P&gt;When going through setup it asks if my vCenter is located on a VM, as there is a VM with "VMware vCenter Server Appliance" I tick: Yes.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Going through the setup I can finish it, but with one error.&lt;/P&gt;&lt;P&gt;"&lt;SPAN style="color: #cd0a0a; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;PowerChute cannot locate the vCenter Server VM in the Inventory."&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Apparently this happens when the VMware Tools are not running on the VMware vCenter Server Appliance.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;And yes, they don't seem to be running. What I see is the following:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;VMware vCenter Server Appliance&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Guest OS: Other 3.x or later (64-bit)&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Comp: ESXi 5.5 and later (VM version 10)&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;VMware Tools: Not running, version 10277 (Guest Managed)&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;If you right click the VM with vCenter, under Guest OS it does say "Install VMware Tools..."&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;When I do this and go via the Monitor the only thing it shows me is:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;"VMware vCenter Server Appliance 6.5.0.14000&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Type: vCenter Server with an embedded Platform Services Controller&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;photon-machine login:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Can anyone point me in the direction to fixing the fact that the tools aren't running, or is there something wrong with my vCenter?&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #303030; font-family: Arial, Helvetica, sans-serif; font-size: 13px; background-color: #fef1ec;"&gt;Thanks in advance&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 31 Oct 2018 13:01:56 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-vCenter-Discussions/vCenter-Server-Appliance-VMware-tools-not-running/m-p/1858434#M27890</guid>
      <dc:creator>Zippyh</dc:creator>
      <dc:date>2018-10-31T13:01:56Z</dc:date>
    </item>
    <item>
      <title>Re: vCenter Server Appliance - VMware tools not running</title>
      <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/vCenter-Server-Appliance-VMware-tools-not-running/m-p/1858435#M27891</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Update 1: I did find out a open-vm-tools is present on the vCenter server appliance, but apparently not running.&lt;/P&gt;&lt;P&gt;I found this when I mounted the Tools CD and went in with Shell to see if I could install those tools.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;As I found this:&lt;/P&gt;&lt;P&gt;&lt;EM&gt;&lt;SPAN class="note__title" style="font-weight: bold; color: #212529; font-family: Metropolis, 'Avenir Next', 'Helvetica Neue', Arial, sans-serif; background-color: #fafafa;"&gt;Important: &lt;/SPAN&gt;If you use an open-vm-tools, the VMware Tools status is Guest Managed on the virtual machine &lt;SPAN class="ph uicontrol" style="font-weight: bold;"&gt;Summary&lt;/SPAN&gt; tab. The status Guest Managed means that you cannot use the vCenter Server to manage VMware Tools and you cannot use vSphere Update Manager to upgrade VMware Tools.&lt;/EM&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I could technically remove the open-vm-tools via &lt;/P&gt;&lt;TABLE border="1" cellpadding="4" cellspacing="0" class="choicetable simpletable choicetableborder" frame="hsides" rules="rows" style="margin: 1rem 0; border: 1px solid #cccccc; color: #565656; font-family: Metropolis, 'Avenir Next', 'Helvetica Neue', Arial, sans-serif;" summary=""&gt;&lt;TBODY&gt;&lt;TR class="chrow strow"&gt;&lt;TH class="stentry choption" headers="d7981e72-option" style="border-bottom: 0 none; font-size: 0.8125rem; border-top: 1px solid #eeeeee; padding: 0.6875rem 0.75rem;"&gt;&lt;P class="p"&gt;&lt;EM&gt;Linux&lt;/EM&gt;&lt;/P&gt;&lt;/TH&gt;&lt;TD class="stentry chdesc" headers="d7981e72-desc d7981e141" style="border-bottom: 0 none; font-size: 0.8125rem; border-top: 1px solid #eeeeee; padding: 0.6875rem 0.75rem;"&gt;&lt;P class="p"&gt;&lt;EM&gt;Log in as root and enter &lt;KBD class="ph userinput vm-code-block prettyprint" style="padding: 2px 4px; color: #333333; background-color: #f5f5f5; font-weight: bold;"&gt;vmware-uninstall-tools.pl&lt;/KBD&gt; in a terminal window.&lt;/EM&gt;&lt;/P&gt;&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;And re-install it with mounting the vmware-tools CD via vCenter.&lt;/P&gt;&lt;P&gt;But I don't know if I should, opinions?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 31 Oct 2018 14:36:49 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-vCenter-Discussions/vCenter-Server-Appliance-VMware-tools-not-running/m-p/1858435#M27891</guid>
      <dc:creator>Zippyh</dc:creator>
      <dc:date>2018-10-31T14:36:49Z</dc:date>
    </item>
    <item>
      <title>Re: vCenter Server Appliance - VMware tools not running</title>
      <link>https://communities.vmware.com/t5/VMware-vCenter-Discussions/vCenter-Server-Appliance-VMware-tools-not-running/m-p/1858436#M27892</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I wouldn't mess with the guest managed tools on the VCSA as this might not be a supported configuration.&amp;nbsp; Up until recently on Red Hat Enterprise Linux we didn't use the guest managed but installed the normal VMtools as the guest managed tools didn't work with vRealize Automation as we needed.&amp;nbsp; I tried on my sandbox 6.7 VCSA and the follow commands start and then stop the guest managed service&amp;nbsp;&amp;nbsp; 'systemctl start vmtoolsd', 'systemctl stop vmtoolsd'.&amp;nbsp; To see that it is running 'systemctl | grep vmtools'&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;root@tempvc [ ~ ]# systemctl | grep vmtools&amp;nbsp;&amp;nbsp; &lt;/P&gt;&lt;P&gt;&amp;nbsp; vmtoolsd.service&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; loaded active running&amp;nbsp;&amp;nbsp; Service for virtual machines hosted on VMware&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Disclaimer: As with anything else please test before running in a production environment.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 31 Oct 2018 15:49:12 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/VMware-vCenter-Discussions/vCenter-Server-Appliance-VMware-tools-not-running/m-p/1858436#M27892</guid>
      <dc:creator>flynmooney</dc:creator>
      <dc:date>2018-10-31T15:49:12Z</dc:date>
    </item>
  </channel>
</rss>

