topic Re: Unable to install or deploy VCSA 8.0.1 in vSphere Upgrade & Install Discussions

Unable to install or deploy VCSA 8.0.1

DraK-KarD — Mon, 05 Jun 2023 07:41:47 GMT

Hello all,

I'm trying to install or deploy VCSA v8.0.1.21560480 on ESXi v8.0.1.update1-21495797.

Every time it failed at 92% in stage 2 when it try to start the Content-Library service.

DNS is OK for ESXi et VCSA, direct and reverse.

Any idea ?

Re: Unable to install or deploy VCSA 8.0.1

Kinnison — Thu, 22 Jun 2023 11:53:04 GMT

Comment removed...

Re: Unable to install or deploy VCSA 8.0.1

DraK-KarD — Mon, 05 Jun 2023 08:48:34 GMT

Hello Kinnison,

yeah it's for production environment .

We're building the virtual environment and we're stuck at this stage.

We have sent already support-bundle to VMware support, but since friday no answer.

So I try here for some idea.

Re: Unable to install or deploy VCSA 8.0.1

DraK-KarD — Mon, 05 Jun 2023 09:10:56 GMT

The only error I fond regarding Content-Library service is in the content-library-runtime.log.stderr

Error is :

Exception in thread "main" org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'vmTemplateMinitor': Invocation of init method failed; nested exception is java.lang.NullPointerException.

Re: Unable to install or deploy VCSA 8.0.1

Kinnison — Thu, 22 Jun 2023 11:52:30 GMT

Comment removed...

Re: Unable to install or deploy VCSA 8.0.1

DraK-KarD — Mon, 05 Jun 2023 11:16:05 GMT

It seems that we found the culprit.

It's the suffix DNS, the client wants à suffix with multiples dots like a.b.c.d

We changed to c.d and the install ended successfully.

Re: Unable to install or deploy VCSA 8.0.1

Kinnison — Thu, 22 Jun 2023 11:53:36 GMT

Comment removed...

Re: Unable to install or deploy VCSA 8.0.1

DraK-KarD — Mon, 05 Jun 2023 15:12:07 GMT

It seems the ticket went to the Engineer, and they will provide a fix. I'm a bit surprise from their answer.