topic Re: Server shuts down during ESXi 6.7.0 installation in vSphere Hypervisor Discussions

Server shuts down during ESXi 6.7.0 installation

hzohaib1986 — Tue, 09 Mar 2021 09:37:32 GMT

Hi all

I am trying to install the HPE custom ISO image for VMware ESxi 6.7.0 U3 on TWO brand new DL360 Gen10 servers. The servers are in the HCL and we have installed ESXi 6.7.0 before on servers of these make and model without a problem.

On these two servers, the installation reaches 31% and then the server just shuts down. I have also tried doing the install with VMWare's own image and in that case, it reaches 65% and it shuts down.

Anybody has any ideas?

Re: Server shuts down during ESXi 6.7.0 installation

asajm — Tue, 09 Mar 2021 10:20:03 GMT

Hi @hzohaib1986

Have you any error screen just servers are shutting down?

Have you checked VMware Compatibility Guide ?

Re: Server shuts down during ESXi 6.7.0 installation

hzohaib1986 — Tue, 09 Mar 2021 10:45:13 GMT

Hi Asajm

Yes, the servers are compatible - we have same make and model of the servers running the same version of ESXi without any issues. There are no error messages at all, even in the F12 view while installing the ESXi.

Re: Server shuts down during ESXi 6.7.0 installation

e_espinel — Tue, 09 Mar 2021 16:31:21 GMT

hello.
Check all firmware levels, it is always advisable to update them.