topic Re: Unreachable agent after a few minutes in ESXi Discussions https://communities.vmware.com/t5/ESXi-Discussions/Unreachable-agent-after-a-few-minutes/m-p/505471#M42593 <HTML><HEAD></HEAD><BODY><P>Why are you using the horizon 7.7 agent along with view 6.2, are you connecting directly to the desktop or through a connection server? IF your using 6.2 for view, and the desktop is registered in the connection server, it may not register correctly. Make sure your environment is supported</P><P></P><P><A href="https://www.vmware.com/resources/compatibility/sim/interop_matrix.php" title="https://www.vmware.com/resources/compatibility/sim/interop_matrix.php">VMware Product Interoperability Matrices</A> </P></BODY></HTML> Tue, 05 Feb 2019 14:35:54 GMT sjesse 2019-02-05T14:35:54Z Unreachable agent after a few minutes https://communities.vmware.com/t5/ESXi-Discussions/Unreachable-agent-after-a-few-minutes/m-p/505469#M42591 <HTML><HEAD></HEAD><BODY><P>Hello, </P><P></P><P>I try to create a new machine with an iso of windows 1809. I have installed WMTools 10.3.5 and View agent : 7.7</P><P></P><P>VMWare View Horizon is in version 6.2</P><P></P><P></P><P>When I make a snapshot, the machine is available but after a few minutes (sometimes 10, sometimes 30), the agent become unreachable.</P><P></P><P>Do you know why it's happening ? </P></BODY></HTML> Tue, 05 Feb 2019 12:19:11 GMT https://communities.vmware.com/t5/ESXi-Discussions/Unreachable-agent-after-a-few-minutes/m-p/505469#M42591 ben_sniper 2019-02-05T12:19:11Z Re: Unreachable agent after a few minutes https://communities.vmware.com/t5/ESXi-Discussions/Unreachable-agent-after-a-few-minutes/m-p/505470#M42592 <HTML><HEAD></HEAD><BODY><P>It's probably because you're using 1809 which is known for causing problems and probably isn't supported yet with Horizon. Use 1803 instead.</P></BODY></HTML> Tue, 05 Feb 2019 14:21:13 GMT https://communities.vmware.com/t5/ESXi-Discussions/Unreachable-agent-after-a-few-minutes/m-p/505470#M42592 daphnissov 2019-02-05T14:21:13Z Re: Unreachable agent after a few minutes https://communities.vmware.com/t5/ESXi-Discussions/Unreachable-agent-after-a-few-minutes/m-p/505471#M42593 <HTML><HEAD></HEAD><BODY><P>Why are you using the horizon 7.7 agent along with view 6.2, are you connecting directly to the desktop or through a connection server? IF your using 6.2 for view, and the desktop is registered in the connection server, it may not register correctly. Make sure your environment is supported</P><P></P><P><A href="https://www.vmware.com/resources/compatibility/sim/interop_matrix.php" title="https://www.vmware.com/resources/compatibility/sim/interop_matrix.php">VMware Product Interoperability Matrices</A> </P></BODY></HTML> Tue, 05 Feb 2019 14:35:54 GMT https://communities.vmware.com/t5/ESXi-Discussions/Unreachable-agent-after-a-few-minutes/m-p/505471#M42593 sjesse 2019-02-05T14:35:54Z Re: Unreachable agent after a few minutes https://communities.vmware.com/t5/ESXi-Discussions/Unreachable-agent-after-a-few-minutes/m-p/505472#M42594 <HTML><HEAD></HEAD><BODY><P>Hi </P><P></P><P>We use 1803 and also have the same problem, any advise on how we can resolve this</P></BODY></HTML> Fri, 08 Mar 2019 01:57:07 GMT https://communities.vmware.com/t5/ESXi-Discussions/Unreachable-agent-after-a-few-minutes/m-p/505472#M42594 vols2 2019-03-08T01:57:07Z Re: Unreachable agent after a few minutes https://communities.vmware.com/t5/ESXi-Discussions/Unreachable-agent-after-a-few-minutes/m-p/505473#M42595 <HTML><HEAD></HEAD><BODY><P>Open an SR with GSS.</P></BODY></HTML> Fri, 08 Mar 2019 02:11:11 GMT https://communities.vmware.com/t5/ESXi-Discussions/Unreachable-agent-after-a-few-minutes/m-p/505473#M42595 daphnissov 2019-03-08T02:11:11Z