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    <title>topic unable to install VMwareTools in ESXi Discussions</title>
    <link>https://communities.vmware.com/t5/ESXi-Discussions/unable-to-install-VMwareTools/m-p/353536#M17727</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I'm trying to install the vmware tools however the client cannot find them. How can I get a copy of them? I think that there must have been a hickup during the upgrade from 3.5 to 4.0. Does any have a suggestion? I've posted the error below. I have created a Windows 2008R2 VM and would like to upgrade VM drivers. &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Message from esxi: Unable to install &lt;/P&gt;&lt;P&gt;VMware Tools. An error occurred while trying to &lt;/P&gt;&lt;P&gt;access image file &lt;/P&gt;&lt;P&gt;"/usr/lib/vmware/isoimages/windows.iso" needed &lt;/P&gt;&lt;P&gt;to install VMware Tools: No such file or directory. &lt;/P&gt;&lt;P&gt;If your product shipped with the VMware Tools &lt;/P&gt;&lt;P&gt;package, please reinstall VMware ESX, then try &lt;/P&gt;&lt;P&gt;again to install the VMware Tools package in your &lt;/P&gt;&lt;P&gt;virtual machine. &lt;/P&gt;&lt;P&gt;info&lt;/P&gt;&lt;P&gt;4/4/2010 7:53:55 PM&lt;/P&gt;&lt;P&gt;User&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Mon, 05 Apr 2010 12:58:25 GMT</pubDate>
    <dc:creator>hopdog</dc:creator>
    <dc:date>2010-04-05T12:58:25Z</dc:date>
    <item>
      <title>unable to install VMwareTools</title>
      <link>https://communities.vmware.com/t5/ESXi-Discussions/unable-to-install-VMwareTools/m-p/353536#M17727</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I'm trying to install the vmware tools however the client cannot find them. How can I get a copy of them? I think that there must have been a hickup during the upgrade from 3.5 to 4.0. Does any have a suggestion? I've posted the error below. I have created a Windows 2008R2 VM and would like to upgrade VM drivers. &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Message from esxi: Unable to install &lt;/P&gt;&lt;P&gt;VMware Tools. An error occurred while trying to &lt;/P&gt;&lt;P&gt;access image file &lt;/P&gt;&lt;P&gt;"/usr/lib/vmware/isoimages/windows.iso" needed &lt;/P&gt;&lt;P&gt;to install VMware Tools: No such file or directory. &lt;/P&gt;&lt;P&gt;If your product shipped with the VMware Tools &lt;/P&gt;&lt;P&gt;package, please reinstall VMware ESX, then try &lt;/P&gt;&lt;P&gt;again to install the VMware Tools package in your &lt;/P&gt;&lt;P&gt;virtual machine. &lt;/P&gt;&lt;P&gt;info&lt;/P&gt;&lt;P&gt;4/4/2010 7:53:55 PM&lt;/P&gt;&lt;P&gt;User&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 05 Apr 2010 12:58:25 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/ESXi-Discussions/unable-to-install-VMwareTools/m-p/353536#M17727</guid>
      <dc:creator>hopdog</dc:creator>
      <dc:date>2010-04-05T12:58:25Z</dc:date>
    </item>
    <item>
      <title>Re: unable to install VMwareTools</title>
      <link>https://communities.vmware.com/t5/ESXi-Discussions/unable-to-install-VMwareTools/m-p/353537#M17728</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;From the message, it says, its unable to find the windows.iso mounted file from tools. &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Copy the Tools setup files from another VM.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;1. Click install VMware tools from Menu.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;2,  Browse to CD, in that VM, and copy all files from that location...&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;3. Copy the files to problem VM, run the setup.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thanks,,                 &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Ramesh. Geddam,&lt;/P&gt;&lt;P&gt;VCP 3&amp;amp;4, MCTS(Hyper-V), SNIA SCP.    &lt;/P&gt;&lt;P&gt;Please award points, if helpful&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 05 Apr 2010 15:00:00 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/ESXi-Discussions/unable-to-install-VMwareTools/m-p/353537#M17728</guid>
      <dc:creator>geddam</dc:creator>
      <dc:date>2010-04-05T15:00:00Z</dc:date>
    </item>
    <item>
      <title>Re: unable to install VMwareTools</title>
      <link>https://communities.vmware.com/t5/ESXi-Discussions/unable-to-install-VMwareTools/m-p/353538#M17729</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi, &lt;/P&gt;&lt;P&gt;check &lt;A href="https://communities.vmware.com/m-1276505"&gt;this&lt;/A&gt;. Maybe helps you.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;As you mentioned, IMHO maybe you issue is happening because a bad upgrade from esxi 3.5 to esxi 4.0 was done.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt; &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Regards/Saludos,&lt;/P&gt;&lt;P&gt;Pablo&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;Please consider awarding&lt;/STRONG&gt; any helpful answer. Thanks!! - &lt;STRONG&gt;Por favor considera premiar&lt;/STRONG&gt; las respuestas útiles. ¡¡Muchas gracias!! &lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A href="https://communities.vmware.com/b-5528"&gt;Virtually noob blog&lt;/A&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 05 Apr 2010 15:03:01 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/ESXi-Discussions/unable-to-install-VMwareTools/m-p/353538#M17729</guid>
      <dc:creator>Borja_Mari</dc:creator>
      <dc:date>2010-04-05T15:03:01Z</dc:date>
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    <item>
      <title>Re: unable to install VMwareTools</title>
      <link>https://communities.vmware.com/t5/ESXi-Discussions/unable-to-install-VMwareTools/m-p/353539#M17730</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&amp;nbsp; I've recently completed two days of research for my issue and hopefully the excerpts from my post linked below can help you.&lt;BR /&gt;&amp;nbsp; While installing and reinstalling VMware tools my research came across the link and information below.&amp;nbsp; NOTE:&amp;nbsp; If after the install you are looking for the VMware GUI it is gone, but still available as a CLI.&amp;nbsp; See the answer to my post.&lt;BR /&gt;Thread location: &lt;A _jive_internal="true" href="https://communities.vmware.com/thread/479258"&gt;https://communities.vmware.com/thread/479258&lt;/A&gt;&lt;BR /&gt;Apparently even if you uninstall VMware Tools the files still exist causing issues with the reinstallation.&amp;nbsp; You need to go into the file location and manually remove the folders.&lt;BR /&gt;&lt;A href="http://www.vdsyn.com/windows-2008-r2-virtual-machine-vmware-tools-shows-not-running-current-after-vmotionsnapshot-operations-randomly/"&gt;http://www.vdsyn.com/windows-2008-r2-virtual-machine-vmware-tools-shows-not-running-current-after-vmotionsnapshot-operations-randomly/&lt;/A&gt;&lt;/P&gt;&lt;P&gt;So next step we performed was&lt;BR /&gt;1.Uninstalled VMware Tools from the VM&lt;BR /&gt;2.Rebooted the VM&lt;BR /&gt;3.Manually Deleted/Renamed the C:\Program Files\VMware\VMware Tools&lt;BR /&gt;4.Manually Deleted/Renamed the C:\Programdata\VMware\VMware Tools&lt;BR /&gt;5.Rebooted&lt;BR /&gt;6.Installed the VMware Tools&lt;BR /&gt;7.Rebooted&lt;/P&gt;&lt;P&gt;The issue was not reproducible after the same&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;NOTE:&amp;nbsp; Make sure the VM's CD drive is pointing to the correct image.&amp;nbsp; I found it always going back to the windows 7 iso image on my physical machines C: drive instead of where the 2008r2 image was on the E: drive.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp; I downloaded a fresh copy of the ISO files from here.&amp;nbsp; Be sure to locate your platform type.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Search String: "vmware tools" iso download 4.0&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.vmware.com/support/packages" title="https://www.vmware.com/support/packages"&gt;Operating System Specific Packages Home Page | United States&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;RPM format gone for 4.x&amp;nbsp; if using Linux &lt;A href="http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&amp;amp;cmd=displayKC&amp;amp;externalId=1024047" title="http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&amp;amp;cmd=displayKC&amp;amp;externalId=1024047"&gt;VMware KB: ESXi 4.x / 5.x does not include RPM format for VMware Tools &lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Helpful:&amp;nbsp; &lt;A href="https://www.vmware.com/support/ws4/doc/new_guest_tools_ws.html" title="https://www.vmware.com/support/ws4/doc/new_guest_tools_ws.html"&gt;Installing VMware Tools&amp;amp;lt;/title&amp;amp;gt;&amp;amp;lt;p&amp;amp;gt;&amp;amp;lt;/p&amp;amp;gt;&amp;amp;lt;span class=&amp;amp;quot;h3&amp;amp;quot;&amp;amp;gt;&amp;amp;lt;a name=&amp;amp;quot;1050099&amp;amp;quot;&amp;amp;…&lt;/A&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 19 May 2014 00:35:29 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/ESXi-Discussions/unable-to-install-VMwareTools/m-p/353539#M17730</guid>
      <dc:creator>Dthompson04</dc:creator>
      <dc:date>2014-05-19T00:35:29Z</dc:date>
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    <item>
      <title>Re: unable to install VMwareTools</title>
      <link>https://communities.vmware.com/t5/ESXi-Discussions/unable-to-install-VMwareTools/m-p/353540#M17731</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Ssh to your ESX host and check if the file windows.iso is present in /usr/lib/vmware/isoimage&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Example&lt;/P&gt;&lt;P&gt;~ # ls -ltrh /usr/lib/vmware/isoimages/windows.iso(there is one for Win version prior to Win 2000 as well)&lt;/P&gt;&lt;P&gt;-rwx------&amp;nbsp;&amp;nbsp;&amp;nbsp; 1 root&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; root&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 70.8M Jan 14 11:24 /usr/lib/vmware/isoimages/windows.iso&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;This is what the VMware tools installer looks for, once this file is found&amp;nbsp; , it mounts the ISO in the Guest operating system(similar to installing an application from CD)&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;As a workaround, you can find the file from any other ESX host and scp over to this host.&lt;/P&gt;&lt;P&gt;Or&lt;/P&gt;&lt;P&gt;Migrate VM to another host that has the file already and install the VMware tools&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;But the fact that file is an indicator that upgrade was not smooth, they could be other inherent problems and best way is to re-install&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 19 May 2014 08:07:55 GMT</pubDate>
      <guid>https://communities.vmware.com/t5/ESXi-Discussions/unable-to-install-VMwareTools/m-p/353540#M17731</guid>
      <dc:creator>CedricAnto</dc:creator>
      <dc:date>2014-05-19T08:07:55Z</dc:date>
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