topic Re: VMWare Tools fails to install (Windows 7) in VMware vSphere™ Discussions

VMWare Tools fails to install (Windows 7)

hoek — Fri, 02 Sep 2022 18:22:45 GMT

Sorry but how are you supposed to install updates if you don't have a mouse and the reason you don't have a mouse is because you don't have VMWare tools??????

Re: VMWare Tools fails to install (Windows 7)

RDPetruska — Fri, 02 Sep 2022 12:07:45 GMT

@hoek wrote:

Sorry but how are you supposed to install updates if you don't have a mouse and the reason you don't have a mouse is because you don't have VMWare tools??????

Your guest should have a basic mouse no matter what... VMware Tools are definitely NOT required to get a mouse working. There must be some other issue with your configuration.

Re: VMWare Tools fails to install (Windows 7)

hoek — Fri, 02 Sep 2022 18:15:12 GMT

What configuration? It's a brand new VM on vSphere version 7.0.2.00500 and boot from Windows ISO.

Re: VMWare Tools fails to install (Windows 7)

RDPetruska — Fri, 02 Sep 2022 18:22:18 GMT

@hoek wrote:

What configuration? It's a brand new VM on vSphere version 7.0.2.00500 and boot from Windows ISO.

Well, post a log or something. You replied to a year-old thread in the Fusion forum. I've split your post into a new discussion and moved it here to the vSphere forum, where hopefully someone can help you. You might need to provide some additional details.

Re: VMWare Tools fails to install (Windows 7)

Sam0054 — Mon, 05 Sep 2022 04:54:38 GMT

@hoek

Go to Edit Settings on the affected VM on you vSphere client and add a USB Controller.
Have done that several times when faced with similar issue and it worked for me.

Hope this helps solve your issue.

Regards

Sam

Re: VMWare Tools fails to install (Windows 7)

hoek — Tue, 13 Sep 2022 23:29:14 GMT

Right click VM > Edit settings > Add New Device > USB Controller

USB 2.0 only one supported by Win 7

Thanks