Ethernet Connection X552/X557-AT 10GBASE-T Card Not Recognized

jdehner — Fri, 24 Aug 2018 20:06:30 GMT

Hello,

I have ESXi 6.5 U2 up and running with 2 - 1GB nics currently in use on a SuperMicro platform. I did some digging and found my host to be missing the correct drive for the nic installed. I downloaded and installed the ixgben--1.6.5.zip bundle and reloaded, but still no dice. I would like these 10G nics running to separate management traffic from user traffic. I have included a few commands for your viewing. The nics do not show up in the GUI at all and it appears the system knows the card is plug in, but doesn't know how to treat it. Please assist. Thank you.

[xxx@xxxxx:~] esxcli software vib list | grep gb

ixgben 1.6.5-1OEM.600.0.0.2768847 INT VMwareCertified 2018-08-24

igbn 0.1.0.0-15vmw.650.1.36.7388607 VMW VMwareCertified 2018-07-29

net-igb 5.0.5.1.1-5vmw.650.0.0.4564106 VMW VMwareCertified 2018-07-29

net-ixgbe 3.7.13.7.14iov-20vmw.650.0.0.4564106 VMW VMwareCertified 2018-07-29

------------------------------------------------------------------

[xxx@xxxxx:~] esxcli network nic up -n vmnic2

There is no pnic with name vmnic2

[xxx@xxxxx:~] esxcli network nic up -n vmnic3

There is no pnic with name vmnic3

------------------------------------------------------------------

[xxx@xxxxx:~] esxcli network nic get -n vmnic0

Advertised Auto Negotiation: true

Advertised Link Modes: Auto, 1000BaseT/Full, 100BaseT/Full, 10BaseT/Full

Auto Negotiation: false

Cable Type: Twisted Pair

Current Message Level: 0

Driver Info:

Bus Info: 0000:05:00:0

Driver: igbn

Firmware Version: 1.63.0:0x800009fa

Version: 0.1.0.0

Link Detected: true

Link Status: Up

Name: vmnic0

PHYAddress: 0

Pause Autonegotiate: false

Pause RX: false

Pause TX: false

Supported Ports: TP

Supports Auto Negotiation: true

Supports Pause: false

Supports Wakeon: true

Transceiver: internal

Virtual Address: 00:50:56:5c:8f:36

Wakeon: MagicPacket(tm)

[xxx@xxxxx:~] esxcli network nic get -n vmnic1

Advertised Auto Negotiation: true

Advertised Link Modes: Auto, 1000BaseT/Full, 100BaseT/Full, 10BaseT/Full

Auto Negotiation: false

Cable Type: Twisted Pair

Current Message Level: 0

Driver Info:

Bus Info: 0000:05:00:1

Driver: igbn

Firmware Version: 1.63.0:0x800009fa

Version: 0.1.0.0

Link Detected: true

Link Status: Up

Name: vmnic1

PHYAddress: 0

Pause Autonegotiate: false

Pause RX: false

Pause TX: false

Supported Ports: TP

Supports Auto Negotiation: true

Supports Pause: false

Supports Wakeon: false

Transceiver: internal

Virtual Address: 00:50:56:57:e1:ee

Wakeon: None

[xxx@xxxxx:~] esxcli network nic get -n vmnic2

There is no pnic with name vmnic2

[xxx@xxxxx:~] esxcli network nic get -n vmnic3

There is no pnic with name vmnic3

------------------------------------------------------------------

[xxx@xxxxx:~] esxcli network nic list

Name PCI Device Driver Admin Status Link Status Speed Duplex MAC Address MTU Description

------ ------------ ------ ------------ ----------- ----- ------ ----------------- ---- -------------------------------------------------

vmnic0 0000:05:00.0 igbn Up Up 1000 Full 0c:c4:7a:9c:a0:94 1500 Intel Corporation I350 Gigabit Network Connection

vmnic1 0000:05:00.1 igbn Up Up 1000 Full 0c:c4:7a:9c:a0:95 1500 Intel Corporation I350 Gigabit Network Connection

------------------------------------------------------------------

[xxx@xxxxx:~] esxcli hardware pci list | grep vmnic0 -A30

VMkernel Name: vmnic0

Vendor Name: Intel Corporation

Device Name: I350 Gigabit Network Connection

Configured Owner: Unknown

Current Owner: VMkernel

Vendor ID: 0x8086

Device ID: 0x1521

SubVendor ID: 0x15d9

SubDevice ID: 0x1521

Device Class: 0x0200

Device Class Name: Ethernet controller

Programming Interface: 0x00

Revision ID: 0x01

Interrupt Line: 0x0b

IRQ: 255

Interrupt Vector: 0x00

PCI Pin: 0x00

Spawned Bus: 0x00

Flags: 0x3201

Module ID: 18

Module Name: igbn

Chassis: 0

Physical Slot: 4294967295

Slot Description: Intel i350 Ethernet #1

Passthru Capable: true

Parent Device: PCI 0:0:28:0

Dependent Device: PCI 0:5:0:0

Reset Method: Function reset

FPT Sharable: true

0000:05:00.1

[xxx@xxxxx:~] esxcli hardware pci list | grep vmnic2 -A30

VMkernel Name: vmnic2

Vendor Name: Intel(R)

Device Name: Ethernet Connection X552/X557-AT 10GBASE-T

Configured Owner: Unknown

Current Owner: VMkernel

Vendor ID: 0x8086

Device ID: 0x15ad

SubVendor ID: 0x15d9

SubDevice ID: 0x15ad

Device Class: 0x0200

Device Class Name: Ethernet controller

Programming Interface: 0x00

Revision ID: 0x00

Interrupt Line: 0x0b

IRQ: 255

Interrupt Vector: 0x00

PCI Pin: 0x00

Spawned Bus: 0x00

Flags: 0x3201

Module ID: -1

Module Name: None

Chassis: 0

Physical Slot: 0

Slot Description: Intel X557-AT2 Ethernet #1

Passthru Capable: true

Parent Device: PCI 0:0:2:2

Dependent Device: PCI 0:3:0:0

Reset Method: Function reset

FPT Sharable: true

0000:03:00.1

[xxx@xxxxx:~] esxcli hardware pci list | grep vmnic3 -A30

VMkernel Name: vmnic3

Vendor Name: Intel(R)

Device Name: Ethernet Connection X552/X557-AT 10GBASE-T

Configured Owner: Unknown

Current Owner: VMkernel

Vendor ID: 0x8086

Device ID: 0x15ad

SubVendor ID: 0x15d9

SubDevice ID: 0x15ad

Device Class: 0x0200

Device Class Name: Ethernet controller

Programming Interface: 0x00

Revision ID: 0x00

Interrupt Line: 0x0a

IRQ: 255

Interrupt Vector: 0x00

PCI Pin: 0x01

Spawned Bus: 0x00

Flags: 0x3201

Module ID: -1

Module Name: None

Chassis: 0

Physical Slot: 0

Slot Description: Intel X557-AT2 Ethernet #2

Passthru Capable: true

Parent Device: PCI 0:0:2:2

Dependent Device: PCI 0:3:0:1

Reset Method: Function reset

FPT Sharable: true

Re: Ethernet Connection X552/X557-AT 10GBASE-T Card Not Recognized

SupreetK — Fri, 24 Aug 2018 20:38:29 GMT

Please follow the below steps and check if it works -

1) Upgrade the ixgbe driver to the version 4.5.3 - Download VMware vSphere

2) Run the below commands to disable the native driver module and enable the async module -

3) Reboot the host

Please consider marking this answer as "correct" or "helpful" if you think your questions have been answered.

Cheers,

Supreet

Re: Ethernet Connection X552/X557-AT 10GBASE-T Card Not Recognized

jdehner — Sat, 25 Aug 2018 01:19:09 GMT

SupreetK,

Thank you! I couldn't find these instructions with my countless google searches. I saw the 4.5.3 on the driver page but another page referenced 1.6.5 for use. Thanks again!

topic Re: Ethernet Connection X552/X557-AT 10GBASE-T Card Not Recognized in VMware vSphere™ Discussions

Ethernet Connection X552/X557-AT 10GBASE-T Card Not Recognized

Re: Ethernet Connection X552/X557-AT 10GBASE-T Card Not Recognized

Re: Ethernet Connection X552/X557-AT 10GBASE-T Card Not Recognized