iMac on VMware Horizon Client Bluetooth and Blurry Video Issues

fkhan11 — Mon, 17 Apr 2023 14:30:09 GMT

Hi All,

I have a customer who is using an iMac (Retina 5K, 27-inch, 2019). I will attach the full specs.

VMware Horizon Client 8.9.0

Issue:

1) Video on Zoom and Teams application is blurry

2) Bluetooth keyboard and mouse keeps disconnecting

These both issues don't happen locally on users iMac but happen on virtual desktop. Any suggestions will be helpful.

Kind Regards,

Farrah

Re: iMac on VMware Horizon Client Bluetooth and Blurry Video Issues

RebeccaG — Mon, 17 Apr 2023 19:37:55 GMT

Hi, please move this to the Performance section. The VMmark forum is for VMmark questions only.