topic Re: Inability to attach text logs to forum posts with new forum software in Platform Status

Inability to attach text logs to forum posts with new forum software

RogerLeigh — Fri, 13 Nov 2020 18:40:29 GMT

The new forum software seems to prohibit attaching VMware log files and even text files of any sort:

The file type (.txt) is not supported. Valid file types are: jpg, gif, png, pdf, pptx.

The file type (.log) is not supported. Valid file types are: jpg, gif, png, pdf, pptx.

Seriously? I can attach an image or a powerpoint, but not a plain text log file needed to diagnose problems, that VMware's own software output. Come on! This makes it impossible to provide necessary information other than a trivial screenshot.

Is anyone aware of this defect, and is it going to be addressed? Are there any workarounds in the interim?

Thanks for your consideration,

Roger

Re: Inability to attach text logs to forum posts with new forum software

wila — Fri, 13 Nov 2020 21:44:30 GMT

Hi,

Yes, we have reported this already at the moderator forum.
It makes it very hard to help users with the current file type attachment limitations.

PS: Moving your post to the "Help"-> "Forum Status" area, so that it gets seen by the people working on fixing all the forum issues.
--
Wil

Re: Inability to attach text logs to forum posts with new forum software

RogerLeigh — Fri, 13 Nov 2020 22:10:11 GMT

Hi Wil,

That's much appreciated, thanks!

Kind regards,

Roger

Re: Inability to attach text logs to forum posts with new forum software

bluefirestorm — Sat, 14 Nov 2020 00:05:23 GMT

A possible workaround is paste the log contents into a spoiler tag.

A spoiler tag would be useful to paste very long text from log files, at least it makes it more bearable to navigate around.

Re: Inability to attach text logs to forum posts with new forum software

scott28tt — Sat, 14 Nov 2020 06:51:15 GMT

How do you do that?

Re: Inability to attach text logs to forum posts with new forum software

bluefirestorm — Sat, 14 Nov 2020 07:20:40 GMT

There is a Spoiler button (the icon with ! inside a triangle). Seems to work in similar fashion as Quote button in the previous system except that it becomes collapsed view.

I don't know what side effects this might have. AFAIK, the attachments were not making the forum post appear in search engine results. Now if this is in a spoiler, I wonder if search engines would pick this up.

This is an experiment K-h-o-r-o-s s-p-o-i-l-e-r whether search engines pick this up.

Also does the spoiler show up in the email notification?

Re: Inability to attach text logs to forum posts with new forum software

scott28tt — Sat, 14 Nov 2020 08:00:45 GMT

Testing a spoiler

Thanks, very useful to know