Recover "My Vmware" old account

GHI_KN — Tue, 04 May 2021 06:13:53 GMT

Hello,

I created an account at "My VmWare" in 2016 and registered my VSphere license keys.

Now, I have to recover the vcenter license key, but I cannot access this account. The email domain associated does no longer exist, and I cannot change the password. And we have no support already.

What can I do to migrate those license keys and manage them with the new account I have created using my new email address? We are in a hurry, because the vcenter certificates don't work and we cannot backup the virtual machines.

I have been looking for an address to request that change, but I haven't found any.

Thanks in advance.

Re: Recover "My Vmware" old account

scott28tt — Tue, 04 May 2021 09:00:07 GMT

I would suggest making contact with VMware: https://www.vmware.com/company/contact_sales.html

VMTN is a user community forum.

topic Re: Recover "My Vmware" old account in Platform Status

Recover "My Vmware" old account

Re: Recover "My Vmware" old account