8 Replies Latest reply: Sep 18, 2009 12:48 AM by dtournas RSS

    Can't shutdown virtual machine in Fusion

    mohalfares Novice

      Hello there,

       

      The Windows XP I've installed in Vmware Fusion in my iMac has frozen. I couldn't do the following things:

       

      1. I couldn't send the Del-Alt-Ctrl command. I tried CtrOptionDel but it didn't work. I also tried CtrlOptionfn+Del and it didn't work either!

      2. I decided to shutdown the Virtual Machine instead of suspending it, but I didn't find from where in Vmware Fusion I can choose to shutdown the Virtual Machine!

       

      I'm using Vmware Fusion ver1.1.1

      Mac Leopard ver 1.5.2

       

      Thanks

        • 1. Re: Can't shutdown virtual machine in Fusion
          WoodyZ Guru

          If the Virtual Machine is hung and non-responsive and you need to do a hard shutdown as if you pulled the plug on a physical computer you can do the following..

           

          To force it to shutdown and not suspend you can do this by pressing the alt/option key and select Power Off from the Virtual Machine menu on the VMware Fusion menu bar.

           

          http://communities.vmware.com/servlet/JiveServlet/downloadImage/2206/shutdown_power.gif

          • 2. Re: Can't shutdown virtual machine in Fusion
            mohalfares Novice

            Silly me!

             

            I just figured out that the vmware main menu is up, and not attached with the window. It's Mac, and I have to get used to it

             

            From that main menu, I found the Send Ctrl-Alt-Del command, and I also found the shutdown guest command.

             

            Thank you all, problem is solved

            • 3. Re: Can't shutdown virtual machine in Fusion
              mohalfares Novice

              oh, just saw your answer WoodyZ, after I figured it out myself. Thanks a lot anyway, and I choose your answer as a correct answer, because it is.

              • 4. Re: Can't shutdown virtual machine in Fusion
                TSQuinn Novice

                Thanks for your post, very helpful! I will try this. However, I wonder since it happens at least half the time I try to shut down is it causing issues within Windows (temp files, unclosed files, cooruption??)? I am running Fusion 1.1.3 on a Macbook Pro with 4GB of memory (2 GB dedicated to Windows). I am running MS Window XP-PRO SP3. My big reason for this is MS Office. I need Outlook with .pst, Visio etc. It appears that when I run Outlook for long periods of time when I shutdown Windows it goes through the shutdown process; saves my settings, closes the network, then "Shutting Down Windows". This is when it just stops. At this point I have been Force Quitting the Application on the Leopard side.

                Do you know why this would be happening and can it be avoided?

                 

                Thx,

                Tom

                • 5. Re: Can't shutdown virtual machine in Fusion
                  WoodyZ Guru
                  TSQuinn wrote:

                    Thanks for your post, very helpful! I will try this. However, I wonder since it happens at least half the time I try to shut down is it causing issues within Windows (temp files, unclosed files, cooruption??)? I am running Fusion 1.1.3 on a Macbook Pro with 4GB of memory (2 GB dedicated to Windows). I am running MS Window XP-PRO SP3. My big reason for this is MS Office. I need Outlook with .pst, Visio etc. It appears that when I run Outlook for long periods of time when I shutdown Windows it goes through the shutdown process; saves my settings, closes the network, then "Shutting Down Windows". This is when it just stops. At this point I have been Force Quitting the Application on the Leopard side.

                  Do you know why this would be happening and can it be avoided?

                   

                  When you Force Quit VMware Fusion you're only terminating the Fusion UI (Front End Process) and not the actual Virtual Machine with is the vmware-vmx process (Back End Process) and if you reboot the Host at that point your risk corrupting the Virtual Machine's Virtual Hard Drive.  Not that you don't risk corrupting the Virtual Machine Guest OS File System when using the method suggested in this thread however I believe there is less chance of corruption do it this way vs. force quitting the Fusion UI and reboot the Host.

                   

                  As far as why Windows is hanging where it is I certainly do not have enough information about you particular configuration and what all you're doing in both the Host and the Guest and as far as troubleshooting it go well that can be a daunting process however I'd suggest that if you're not already closing each app individually (and by app I mean things that show on the main portion of the Taskbar) before shutting down the Virtual Machine. In addition to closing individual apps on the Taskbar you may want to bring up Task Manager and verify that the OUTLOOK.EXE process has actually terminated. Outlook is know for the GUI disappearing however the rest of Outlook is still running in memory.  While you at it you may also want to close some of the processes that are running in the System Tray (area by the clock) before shutting down.  Anyway if this is a fairly regular occurrence it will be easier to troubleshoot than a sporadic occurrence and you may need to use MSCONFIG to help in the troubleshooting process by working without any of the unnecessary Startup Items for a while until you can narrow down and isolate a pattern.

                  • 6. Re: Can't shutdown virtual machine in Fusion
                    Deej099 Novice

                    It worked swimmingly!  Thanks so much!!!  Is it me or this a really fragile (read "unstable") application?  But bottom line ... all is wirking!

                    • 7. Re: Can't shutdown virtual machine in Fusion
                      Mygenerationenergy Lurker

                      Thanks so much for this post. I just had the same issue! So frustrating.

                      • 8. Re: Can't shutdown virtual machine in Fusion
                        dtournas Lurker

                        Fantastic post! Thanks!!