VMware Communities
GabrielM
Contributor
Contributor

Accents

Hello,

I tried reporting this using the Vmware Support Request system but I'm seeing this error message: "

'Account' is a required field. Please enter a value for the field. (SBL-DAT-00498)"

"If I open a file that has an accented character

in its name from a shared folder the file name

comes up weirdly in the application. I see the

character and a square afterwards, as shown

in the

attached screenshot. The filename I'm trying

to open contains the french "é""

Thanks.

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11 Replies
admin
Immortal
Immortal

If you copy the file so it's not on a shared folder, does it work properly?

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GabrielM
Contributor
Contributor

Same problem if i move the file.

If I create a new file with the same name on my XP partition, its ok.

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admin
Immortal
Immortal

My guess is the filename encoding isn't matching what Word expects to see. If you move the one you created on XP to the shared folder, does it work? Can you create a blank, accented file on OS X and XP and attach them so the developers can figure out which encoding is problematic?

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bgertzfield
Commander
Commander

Hi Gabriel,



This is quite interesting. It seems that Mac OS uses Unicode Normal Form D ("decomposed") on filesystems by default. This means that accented characters like é are actually represented as two unicode characters: one for "e", and one for "accent acute":

From http://developer.apple.com/qa/qa2001/qa1173.html :

===

Q: I'm writing a file system (VFS) plug-in for Mac OS X. How do I handle text encodings correctly?

A: In Mac OS X's VFS API file names are, by definition, canonically decomposed Unicode, encoded using UTF-8. This raises a number of interesting issues.

===

So, it appears that Windows Explorer supports decomposed Unicode in filenames, but Word does not, or its titlebar does not.

This is a bug in Word or in the Windows code that renders titlebars, and should be reported to Microsoft.

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GabrielM
Contributor
Contributor

With the past beta some applications could not even open files with accented characters. Its not a big issue for me, I just renamed the files that are problematic.

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guilrom
Contributor
Contributor

Hi

I am testing Vmware fusion beta (Version 1.0 - 50460) on a macbook c2duo and I met exactly the same problem. It can also occur if there is a directory in the path (to the file) with an accentuated character in its name. In that case, the file cannot be opened and the target application returns an error looking like that :

" Unable to open file
.host\Shared Folders\inté gration layout\screenshot.png "

Maybe Microsoft is to blame for something but I think this issue is partly related to VMware because there is no problem using Parallels Desktop in the exact same context (shared folders with accentuated characters in the pathname).

PS : I've thrown PD for unstability reasons

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bgertzfield
Commander
Commander

Is it Word that having the trouble?

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guilrom
Contributor
Contributor

Thank you for your prompt answer !

No, MS word is not affected (I've just checked). Up until now, I've noticed the problem using these 3 different applications :

\- Adobe photoshop 8

\- Snag It 7

\- UltraBackup 4

Message was edited by:

guilrom

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GabrielM
Contributor
Contributor

For me I had no problems with Parallels Desktop either... its only with VMware shared folders. A lot of applications can't even open the files, and apps that can (such as Word), displays the file name strangely in the title bar.

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aingoppa
Contributor
Contributor

Not only in accents Fusion has problem, but also in some languages which can be Normal Form Decomposed and Composed both.

http://www.vmware.com/community/thread.jspa?messageID=673494&#673494

VMWare Fusion must normalize the filename in Mac OS X to NFC before it appears to Windows.

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shshjun
Enthusiast
Enthusiast

Not only in accents Fusion has problem, but also in some languages which can be Normal Form Decomposed and Composed both.

i guess this is true in general besides filenames. my itunes doesn't show info correctly for most songs when with asian characters in ID3. while it doesn't display correctly, surprising it can be searched!

ss

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