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LucianoPatrão

VMware stop responding - server adapters IRQ changed

Hi

I have 2 Vmware servers. One as 7 VM, and the second have 3 VM.

Both VMware have 2 Storage(Storage System Operation and Storage Data Files, 2 storage for vmware).

All as working well(some small errors, but nothing serious), but after i put the vmware 1 in maintenance mode, is stops responding and never wake up from the maintenance mode.

After a reboot on the server the vmware/linux give me this:

0xbad0001 trying to get a valid VMKernel MAC address. Various vmkernel subsystems will provide lower quality of service

After the server up i check all the adapters and see that i don't have any. I cant connect to the vmware by ssh, VC any kind os communications.

After checking the configuration files, i see that some how my server change the IRQ from my adapters. I don't now how.

I see that all the adapter are off. Dont no why, the only that is connect is the one that connects to the storage. because i can see the volumes in the linux console.

And i see that all the important vmware services is started

Now i cant get the server to work, and the other server is working fine.

But my most important VM is in this vmware server and i cant get to work.

My VM(system operation, and data files) are in the storage, but the vm configuration files are in the local storage. I can see both

Can any one tell me how to fix this?? How ca i put the adapters online again?

And how can i add the vm from the storage to the second vmware server to start the vm in the other machines?? I can copy the configuration files from the local storage to usb other.

But if i add(after i change the LUN host in the EMC console) the storage to the second vmware it will destroy data. How can add this storage without destroy the data?

Can any one please help on both issues please? I must start this vmware server immediately. And as a backup add the vm´s to the second vmware server

Thank you in advance

Jail

Luciano Patrão

VCP-DCV, VCAP-DCV Design 2023, VCP-Cloud 2023
vExpert vSAN, NSX, Cloud Provider, Veeam Vanguard
Solutions Architect - Tech Lead for VMware / Virtual Backups

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Blog: https://www.provirtualzone.com | Twitter: @Luciano_PT
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6 Replies
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Virtuoso
Virtuoso

I would go into the BIOS and disable any unneeded resources like USB and PXE boot as it could be that some other resource is using the IRQ's.

LucianoPatrão

Hi again

After some searching in the vmware server i found out that i do not have any vSwitch0 and of course none of the vmnics

So how can i add the vSwitch0 (with the esxcfg-vswitch) but how can i add one that is from my system, and add all the vmnics to?

Thank You

Jail

Luciano Patrão

VCP-DCV, VCAP-DCV Design 2023, VCP-Cloud 2023
vExpert vSAN, NSX, Cloud Provider, Veeam Vanguard
Solutions Architect - Tech Lead for VMware / Virtual Backups

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Blog: https://www.provirtualzone.com | Twitter: @Luciano_PT
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LucianoPatrão

Hi

Is any files in the vmware configuration, that we can restore all this configurations?? Because i don't no why, but i don't have any devices, adapters, vSwitchs, vmnics, nothing. Anything that is from the network is gone

So is there any place where vmware have any this configuration files to restore?

Jail

Luciano Patrão

VCP-DCV, VCAP-DCV Design 2023, VCP-Cloud 2023
vExpert vSAN, NSX, Cloud Provider, Veeam Vanguard
Solutions Architect - Tech Lead for VMware / Virtual Backups

________________________________
If helpful Please award points
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Blog: https://www.provirtualzone.com | Twitter: @Luciano_PT
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LucianoPatrão

Hi

I habe able to disable and enable again the USB from the bios server, and after a few reboots the adapters are up again

But every virtual switch and nics etc, are not show on the vmware console

I still have no communication with the vmware server

I was able to add a vSwitch to the vmware, but i cannot add a vmnic(system says no vmnics available) to the switch

What the steps to have the vmware to work again with all the adapters(eth0, eth1,eth2,eth3) working

I would thank you all for the help on this. It s very important that i get this vmware online very soon

PS: But after this problem i think the server itself as some hardware issue problems.

Jail

Luciano Patrão

VCP-DCV, VCAP-DCV Design 2023, VCP-Cloud 2023
vExpert vSAN, NSX, Cloud Provider, Veeam Vanguard
Solutions Architect - Tech Lead for VMware / Virtual Backups

________________________________
If helpful Please award points
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Blog: https://www.provirtualzone.com | Twitter: @Luciano_PT
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LucianoPatrão

Hi again

I have no all the 5 vmnic available. But i dont have any vswif0 available. Is this normal? Must i create?

I have created a vSwitch0 and add the vmnic0 to that vSwitch

example: esxcfg-vswitch -a vSwitch0

then: esxcfg-vswitch -A "Service Console" vSwitch0

and then: esxcfg-vmknic -a -i 100.100.100.1 -n 255.255.255.0 "Service Console"

and last esxcfg-vswitch -L vmnic0 vSwitch0

So i have no vswif0?? or any other number. And in my /etc/sysconfig/network-scripts i dont have any also

How can i add this??

I need this to connect to the VC? or have connection to the vmware server right?

Please a liltle help will be appreciated

Thank You

JAil

But since i dont have any

Luciano Patrão

VCP-DCV, VCAP-DCV Design 2023, VCP-Cloud 2023
vExpert vSAN, NSX, Cloud Provider, Veeam Vanguard
Solutions Architect - Tech Lead for VMware / Virtual Backups

________________________________
If helpful Please award points
Thank You
Blog: https://www.provirtualzone.com | Twitter: @Luciano_PT
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LucianoPatrão

Hi

Ok i resolve the problem

Follow another topic that have a solution

http://www.vmware.com/community/message.jspa?messageID=424004

So thank You to Mike_Laverick for is solution

Jail

Luciano Patrão

VCP-DCV, VCAP-DCV Design 2023, VCP-Cloud 2023
vExpert vSAN, NSX, Cloud Provider, Veeam Vanguard
Solutions Architect - Tech Lead for VMware / Virtual Backups

________________________________
If helpful Please award points
Thank You
Blog: https://www.provirtualzone.com | Twitter: @Luciano_PT
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