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dp_fusion
Enthusiast
Enthusiast

Fusion crashed

Parallels released a new build for their version 3.0 and Fusion crashed while installing it. Here's a screen shot of the error (assuming I can upload an image). The instructions on this crash panel are broken or obsolete or ahead of their time - they don't work Smiley Happy :

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11 Replies
Stevamundo
Enthusiast
Enthusiast

I'm sorry Dennis. Are you going back to Parallels until it gets fixed?

Steve Harper-Webmaster: http://madentec.com/intro/ Get the latest and greatest in assistive technology.
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wdeboer
Contributor
Contributor

Indeed installing Parallels is asking for trouble. Can't please you even try install that incredible unstable software.Slows down your computer, and can hurt it by fucking up the partition table.

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dp_fusion
Enthusiast
Enthusiast

After the crash it restarted fine and is running again. I suspect there was a kernel module loading issue going on. I've since uninstalled Parallels again. I thought it worth a try to see if the security problem was solved. It's not.

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ocasta
Contributor
Contributor

If I foolishly run Fusion and Parallels at the same time then I can pretty much guarantee my Mac will crash Smiley Sad

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Andreas_Masur
Expert
Expert

If I foolishly run Fusion and Parallels at the same

time then I can pretty much guarantee my Mac will

crash Smiley Sad

This has reported before and from the crash logs it rather looks like a problem with Parallels...

Ciao, Andreas

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dp_fusion
Enthusiast
Enthusiast

It's never been a problem here. In fact I often run Solaris in Fusion when running XP in Windows. The only reason for doing so was the Parallels version of Windows has all my installed applications whereas the Fusion version was a bare bones install. I migrated the Parallels vm to Fusion over the weekend and it's no longer necessary.

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admin
Immortal
Immortal

I think you meant "...when running XP in Parallels"?

Anyway, so this used to work fine with previous Parallels releases, and doesn't in their 3.0 release... sounds awfully like they broke something in 3.0, then, no?

I would like to see your log and core files, though. You said the instructions in the crash panel were ahead of their time -- were the files not in the promised location? We'd be looking for all the .log and vmware-core files in the VM directory.

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Andreas_Masur
Expert
Expert

Anyway, so this used to work fine with previous

Parallels releases, and doesn't in their 3.0

release... sounds awfully like they broke something

in 3.0, then, no?

Based on the crash logs that I have seen so far...yes... Smiley Wink

Ciao, Andreas

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admin
Immortal
Immortal

Based on the crash logs...yes... Smiley Wink

Well, it might not be that clear cut. We haven't actually seen the logs from this problem! I've seen quite a few reports of a crash in the Parallels kernel extension, which crashes the host and shows up in panic.log, but this one is different -- it just crashed Fusion, and we'd need to see the Fusion logs to see what's actually gone wrong.

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dp_fusion
Enthusiast
Enthusiast

Oops - yes, of course Smiley Happy

In the image I uploaded the instructions say:

"Please report this problem by selecting menu item Help > VMWare on the Web > Request Support". This does not exist in my Help menu. So I typed in the URL from the image. Very likely I fat-fingered it but it failed the first time I tried. The text in the window is not selectable which is why I snapshotted it and keyed it in.

However, all that aside, I created an SR today: 189487664

I'm curious as to what you find.

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Andreas_Masur
Expert
Expert

Based on the crash logs...yes... Smiley Wink

Well, it might not be that clear cut. We haven't

actually seen the logs from this problem! I've seen

quite a few reports of a crash in the Parallels

kernel extension, which crashes the host and shows up

in panic.log, but this one is different -- it just

crashed Fusion, and we'd need to see the Fusion logs

to see what's actually gone wrong.

Actually...yes you are right...my mistake...they are different...I apologize for the confusion...

Ciao, Andreas

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