1 2 3 Previous Next 41 Replies Latest reply on Oct 11, 2020 10:42 PM by bonnie201110141 Go to original post
      • 30. Re: DirectX 11 and VMware Tools for Workstation 16?
        bonnie201110141 Expert
        VMware Employees

        For the old tools issue, we are still investigating it. From logs provided by GT500org, the installed indeed skipped to replace the tools iso fies (windows.iso, linux.iso, etc from WS installation directory) because it detects that those iso files were modified. Can somebody let us know if you ever maybe used CDS to update those iso files? Thanks a lot!

        • 31. Re: DirectX 11 and VMware Tools for Workstation 16?
          bonnie201110141 Expert
          VMware Employees

          The workaround is uninstall WS and install it again.

          • 32. Re: DirectX 11 and VMware Tools for Workstation 16?
            GT500org Novice

            I hadn't made any changes/edits to the .iso files in the VMware Workstation folder. To my knowledge they were last modified when they were updated to 11.0.6 by VMware Workstation 15.

            • 33. Re: DirectX 11 and VMware Tools for Workstation 16?
              bonnie201110141 Expert
              VMware Employees

              Thanks for your help! We can reproduce the issue now. We are working on it.

              • 34. Re: DirectX 11 and VMware Tools for Workstation 16?
                agolde Novice

                It seems to be a problem of the installer.

                 

                I just upgraded from v15.x to v16 and the windows.iso wasn't replaced with the new windows.iso which is larger now.

                 

                One funny strange thing:

                I tried to upgrade the tools in 2 Windows 10 VMs without success. Even uninstalling etc doesn't help because of the old windows.iso.

                 

                On a third vm, the tools were updated to 11.1.5 ???

                 

                Uninstalling the App and installing it again was successful.

                 

                Regards

                Alex

                • 35. Re: DirectX 11 and VMware Tools for Workstation 16?
                  Elkor Novice

                  Have the same issue.

                   

                  I manually downloaded the files and replaced them in the directory as previously advised.

                   

                  Please note, the floppy files inside the Windows archive seem to have a different name, while the installed ones have an underline after the pvscsi name, the downloaded ones have a dash.

                  Before I downloaded them, I checked in the Workstation Preferences -> Updates if there are new components available, the result was No.

                  • 36. Re: DirectX 11 and VMware Tools for Workstation 16?
                    peter6464 Lurker

                    I'm having this exact same issue with vmware player under ubuntu 20.04.

                    I installed VMware-Player-15.5.6-16341506.x86_64.bundle yesterday, then realized I could upgrade to VMware-Player-16.0.0-16894299.x86_64.bundle today so upgraded.

                    After upgrading any attempt to update the tools resulted in an error.

                    From File -> Player Preferences -> Download All Components gives the following error

                    ```

                    There were one or more problems downloading components:

                     

                    VMware Tools for Windows 95, 98, Me, and NT:

                    Could not find component on update server. Contact VMware Support or your system administrator.

                     

                    VMware Tools for Windows 2000, XP, and Server 2003:

                    Could not find component on update server. Contact VMware Support or your system administrator.

                     

                    VMware Tools for Windows Vista or later:

                    Could not find component on update server. Contact VMware Support or your system administrator.

                     

                    VMware Tools for legacy Linux:

                    Could not find component on update server. Contact VMware Support or your system administrator.

                     

                    VMware Tools for Linux:

                    Could not find component on update server. Contact VMware Support or your system administrator.

                     

                    VMware Tools for Solaris:

                    Could not find component on update server. Contact VMware Support or your system administrator.

                     

                    VMware Tools for Netware:

                    Could not find component on update server. Contact VMware Support or your system administrator

                    ```

                    I am not using any proxy and connecting directly.

                    The update server under connection settings is set to "https://softwareupdate<dot>vmware.com/cds"  (with the <dot> as a .)

                    Visiting that URL however shows a bunch of errors for all the related links.

                    For example "index.xml" just contains "Not Found"

                     

                    I've tried uninstalling and reinstalling VMWare 16 entirely including removing preferences but I still run into the issue.

                    It would appear that something is just wrong with V16 in my case, or the update servers.

                    I realize I'm using VMWare Player (the free version) and not VMWare Workstation, but if someone from VMWare could also look into the issue with VMWare Player as well I'de appreciate it.

                    I'de really like to get DirectX11 working, and for some reason using stand alone driver disks doesn't appear to be working either. (maybe an unrelated issue...)

                    • 37. Re: DirectX 11 and VMware Tools for Workstation 16?
                      scott28tt Guru
                      User ModeratorsVMware EmployeesCommunity Warriors

                      See this thread: "Download all components now" button in VMware Player 16 preferences not working

                       

                      Note also the naming convention you used:

                       

                      1. There is no such thing as VMware Player, or VMware 16 - the product is Workstation Player

                      2. Workstation Player is only free for non-commercial use, those using it in other contexts pay for their license

                      1 person found this helpful
                      • 38. Re: DirectX 11 and VMware Tools for Workstation 16?
                        peter6464 Lurker

                        Just to follow-up to my last comment it looks like the CDS repository is working but it is missing the vmware tools for 16.0.0, as you can see the latest one is 15.5.6

                        CDS Repository - /var/www/public/stage/session-110/cds/vmw-desktop/player

                         

                        Also regarding it not working when I installed using the downloaded CD image. I was able to get it working if I installed vmware tools on a fresh windows 7 image.

                        If I attempted to install the new vmware tools on a windows 7 image with an older vmware tools installed from vmware 15.5.6, then I couldn't get directx 11 to work.

                        This isn't related to the issue of the broken CDS repository though as far as I can tell, it is probably just something wrong with the vmware tools installer such that it doesn't update the video drivers properly on windows 7 or something.

                        • 39. Re: DirectX 11 and VMware Tools for Workstation 16?
                          peter6464 Lurker

                          Thanks for the link to this other thread explaining the issue with the update tools being broken for vmware player 16.

                          • 40. Re: DirectX 11 and VMware Tools for Workstation 16?
                            scott28tt Guru
                            User ModeratorsVMware EmployeesCommunity Warriors

                            You mean VMware Workstation Player 16

                            • 41. Re: DirectX 11 and VMware Tools for Workstation 16?
                              bonnie201110141 Expert
                              VMware Employees

                              For VMware Player users, please use CDS to download tools now. We have fixed the issue. Thanks for reporting this issue!

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