0 Replies Latest reply on Aug 1, 2020 10:02 PM by Ramkumara11

    Wi-Fi profile push stuck

    Ramkumara11 Novice

      WE are trying to push the Wi-Fi profile (Has the credentials payload obviously) via M.S.FT CA to our iOS.

      Since 13 hours the profile is simply stuck: What we can do to resolve this and speed up push?

      WE are over-sized in our architecture, so that isn't a problem!

       

      Steps already done:

      1. Rebooted console 2 times.

      2 Cleared the queries on the DB using command

      select * from deviceCommandQueue.DeviceQueue where (CommandID=XXXXXXXXX and DeviceProfileVersionID = YYYYYYYYYYY)