vSphere ESX Agent Manager issue-Communicating with EsxAgentManager Error

[VMTNtt]

Hi everyone,

I have 3 Cluster deploy Agentless antivirus.the Cluster03 was filed.

When I try resolve GI agent,it was filed,sea "Communicating with EsxAgentManager Error",and the EAM Status "Staring".

and the vCenter Server Extensions --vSphere ESX Agent Manager--configure ---ESX Agencies empty, but the other cluster normal running.

in the vcsa shell ,the vmware-eam service is running

I am trying Restarting VCSA /NSX MGMT/ vmware-eam service

How can I fix it ?

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EM

[harry89]

Hey !

Please let me know the version of NSX you are using , If its less than 6.4.5 , it might because of nsx manager having old job running (something still stuck in getting updated in NSX DB).

Reboot of  NSX manager should solve this .

Cheers!!

[VMTNtt · Accepted solution]

The NSX version is 6.4.6 .

I remove old nsx manager and deployed an new nsx manager fix it .

Thank you very much!

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EM

[TomaszSlomian]

Hi

In my case, where custom certificates were used in vCenter, KB2112577 helped.

https://kb.vmware.com/s/article/2112577

Hope this helps someone

Regards,

Tomasz Słomian