Has VMware issued a KB on this issue?
I heard back from the Apple engineer who is handling my ticket for this issue. He stated that iOS 14 is supposed to have addressed this problem and asked me to test it out. I installed the beta of iOS 14 on my device; unfortunately, the problem is still present. The engineer is claiming that we may now be dealing with a different issue and referred me back to AirWatch.
Hi I have also this problem.
I noticed with iOS 14 beta 2 direct calls work fine if the app is tunneled but im still not able to join invitations (it continues to say im offline)
A little step forward to solution but with a limit.
Did you try beta 2?
How do you mean "invitations" -- a meeting invite or something else? If you look at users in your "Chats" do they appear offline?
Hi i mean if i go on calendar and i click JOIN im not able to join the meeting.
Also i noticed on this iOS beta 14 Teams crashes a lot and also sometime in the middle of a call iphone restarts.
On the chat i see user's status correctly and online
EDIT: did some tests more. It is not always working (direct calls)
an update to this.
We deployed the following workaround and it seems to work for us:
We deleted the teams app from the iOS device, as the app pre-existed on the device before the per-app Vpn deployment, and the resend it from AW1 and now we can successfully accept calls and join meetings.
What we also had to deal with before, was some firewall rules too, but this depends on the current config of each case.
I hope it helps!
I did some more testing with iOS 14 beta 1 and Teams 2.0.15. It was not working for me, but at some point Teams crashed during my testing. Strangely, after this crash, Teams starting working properly using per-app VPN over Tunnel. I continued to test it quite a number of times, and it worked consistently.
I left for vacation and came back this week. I noticed that iOS 14 beta 2 and Teams 2.0.17 came out. I updated my device to both. After doing this, joining a meeting in Teams would not work again over per-app VPN. After multiple attempts at testing, Teams crashed again and actually caused my iPhone to power cycle. When the phone came back on, Teams started working properly again over per-app VPN! I continued testing it, and it worked for a while. However, I decided to change Teams to the Dark Theme, and after Teams restarted, joining a meeting stopped working again.
So while it seems that iOS 14 has addressed the problem in some capacity, it is extremely inconsistent.
They want me to collect logs if the problems persist after iOS 14 beta 3 is released, which is supposedly very soon.
I have a puzzling update. iOS 14 beta 3 came out, and the behavior has continued to remain inconsistent. Sometimes joining a meeting in Teams works fine over the per-app VPN connection; other times it does not. I worked with the engineer to submit more logs, but time is running out to get this fixed before iOS 14 goes public.
Having said that, one of my colleagues informed me that Teams started working properly for her on her iOS 13.5.1 iPhone. I've now tested a number of my test devices running iOS 13.5.1, and they all seem to be working properly and consistently. We have not made any changes in our AirWatch/Tunnel environment, and Apple stated that no changes to per-app VPN were made in iOS 13.5.1 or 13.6. I even tested this on one of my devices running iOS 13.4.1, and it works there too. The only thing that has changed recently are newer versions of the Teams app. However, Microsoft stated that this wasn't a problem with Teams, so I'm not sure why newer versions of Teams would have potentially fixed this problem.
Has it started working for anyone else?