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AAAHV
Contributor
Contributor

I have a workspace one question, how to add android tablets to this

I have a workspace one question, its probably so simply and staring me in the face. So my question is how do I add android tablets to Workspace one? I have created my Google Enterprise account and linked it to workspace one. its connects successfully. So what am i missing here.

help

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chengtmskcc
Expert
Expert

Hi there,

Once you complete the Google integration, you can then download the Intelligent Hub app on your Android tablet and continue with the enrollment process. The steps required may vary depending on your setup. You may be able to enroll with email address, server URL and group ID, or QR code.

Best,

Tom

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AAAHV
Contributor
Contributor

ok we have done this now, thank you. But still stuck. it shouldn't be this hard lol. On the device after putting in the server name , we try to log in but says invalid credentials. have tried every user and still have the same issue, yet can log into the work space one console on pc all day long. LDAP is configured, connect, returns user data when tested and those account fail too.

UHHHG

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chengtmskcc
Expert
Expert

My gut feeling tells me this might be caused by your AirWatch Cloud Connector.

Using the screenshot below as a reference, do you have the same set in your environment?

Groups & Settings _ Groups - Google Chrome 2020-07.png

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AAAHV
Contributor
Contributor

yes this is enabled as you showed in your screen shot

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