Configuring SSO error: Failed to execute '/usr/sbin/vpxd_servicecfg sso write embedded embedded'

[magicreflex]

Buongiorno,

dopo perdita da parte di VCSA 5.1 col NAS (per problemi al NAS), e dopo correzione degli errori al file system, il vCenter non è più funzionante, anzi lo "START" è grayed-out.

Tentando di ripristinare la situazione lanciando "Setup Wizard" (configure with default settings), la configurazioe del databse va a buon fine, mentre ricevo l'errore in oggetto per SSO. Ho cercato invano una soluzione, provato diversi workaround, ma nulla... Qualche idea?

Questo è l'errore completo di SSO:

Failed to execute '/usr/sbin/vpxd_servicecfg sso write embedded embedded     CENSORED  CENSORED':

VC_CFG_RESULT=721(Error: An unexpected error has ocurred during database operation. Please double check the database configuration)

Grazie.

[magicreflex]

Due to a NAS issue and the VCSA 5.1 consequent connection lost, vCenter is not working properly, indeed the "START" button is grayed-out.

To try solving the issue i launched "Setup Wizard" (configure with default settings), the DataBase configuration is ok, but i get the following error on SSO configuration:

Failed to execute '/usr/sbin/vpxd_servicecfg sso write embedded embedded     CENSORED  CENSORED':

VC_CFG_RESULT=721(Error: An unexpected error has ocurred during database operation. Please double check the database configuration)

I searched for and tried many workaround, but with no one i had success. Can you help me?

Thank you.

[harry89]

Primary problem here is FQDN under the IP settings

Check NTP on ESXi host correct

https://tinkertry.com/vcenter-server-appliance-5-5-in-a-home-lab-without-sso-errors

[magicreflex]

Hi and thanks for the link.

The ESX host is configured with the correct NTP server, VCSA is configured to "Synchronize guest time with host", i checked that both has the same date and time

Using WinSCP on VCSA I edited etc/hosts file as described, but launching the wizard i still get the same error during SSO configuration.

[scott28tt]

5.1 is very old now, only 6.5 and later are supported - not saying you must upgrade or that doing so would resolve your issue, but something to consider more generally...

[magicreflex]

Yes you are definitely right

[magicreflex]

I re-deployed from scratch VCSA 5.1 to solve the issue.