vCenter: Failed to request health status from URI ...

[andrevfs]

Hello.

I'm facing a strange problem on my vCenter. The message "Failed to request health status from URI..." is shown as Health Message while configuring a vCenter node. Also, I can't see status and other information about most of the vCenter services as can be seen in the following image:

When I try to change anything in Manage tab, I get the following error message:

I have already followed the instructions in KB 2089949, without success.

Has anyone faced with this issue?

Thanks!

André

[lucasbernadsky]

Hi, Andre.

What version of vCenter are you installing? Windows or Linux? Please consider upgrading to 6.7 since 6.5 will be out of support next year.

Is this a fresh install or an upgrade?

If VCSA, can you show the output of the command "Service-control --status"? Also please try the url https://VCENTERFQDN or IP:5480/ to access VAMI and take a look at the services.

SSH to VCSA and run a df -h to see if all the partitions have enough space.

Since you are using flash, did you try from another browser? Chrome, Firefox, Brave, etc?

Also the well known power off and power on is welcome!

Regards

[andrevfs]

Hello Lucas! Sorry for the late response, and I would appreciate your help!

Well, I'm using VCSA 6.0 yet and upgrading to 6.7 is planned for this semester, but it isn't authorized yet! Yes, it is a fresh install.

Here is the result of service-control --status:

INFO:root:Service: vmware-rhttpproxy, Action: status

Service: vmware-rhttpproxy, Action: status

2020-07-28T11:56:26.978Z   Running command: ['/sbin/service', u'vmware-rhttpproxy', 'status']

2020-07-28T11:56:27.127Z   Done running command

INFO:root:Service: vmware-cis-license, Action: status

Service: vmware-cis-license, Action: status

2020-07-28T11:56:27.129Z   Running command: ['/sbin/service', u'vmware-cis-license', 'status']

2020-07-28T11:56:27.439Z   Done running command

INFO:root:Service: vmware-psc-client, Action: status

Service: vmware-psc-client, Action: status

2020-07-28T11:56:27.440Z   Running command: ['/sbin/service', u'vmware-psc-client', 'status']

2020-07-28T11:56:27.771Z   Done running command

INFO:root:Service: vmware-sca, Action: status

Service: vmware-sca, Action: status

2020-07-28T11:56:27.772Z   Running command: ['/sbin/service', u'vmware-sca', 'status']

2020-07-28T11:56:28.232Z   Done running command

INFO:root:Service: vmware-netdumper, Action: status

Service: vmware-netdumper, Action: status

2020-07-28T11:56:28.233Z   Running command: ['/sbin/service', u'vmware-netdumper', 'status']

2020-07-28T11:56:28.373Z   Done running command

INFO:root:Service: vmware-syslog, Action: status

Service: vmware-syslog, Action: status

2020-07-28T11:56:28.374Z   Running command: ['/sbin/service', u'vmware-syslog', 'status']

2020-07-28T11:56:28.535Z   Done running command

INFO:root:Service: vmware-syslog-health, Action: status

Service: vmware-syslog-health, Action: status

2020-07-28T11:56:28.536Z   Running command: ['/sbin/service', u'vmware-syslog-health', 'status']

2020-07-28T11:56:28.870Z   Done running command

INFO:root:Service: vmware-vapi-endpoint, Action: status

Service: vmware-vapi-endpoint, Action: status

2020-07-28T11:56:28.872Z   Running command: ['/sbin/service', u'vmware-vapi-endpoint', 'status']

2020-07-28T11:56:29.075Z   Done running command

INFO:root:Service: vmware-vpostgres, Action: status

Service: vmware-vpostgres, Action: status

2020-07-28T11:56:29.076Z   Running command: ['/sbin/service', u'vmware-vpostgres', 'status']

2020-07-28T11:56:29.272Z   Done running command

INFO:root:Service: vmware-invsvc, Action: status

Service: vmware-invsvc, Action: status

2020-07-28T11:56:29.273Z   Running command: ['/sbin/service', u'vmware-invsvc', 'status']

2020-07-28T11:56:29.536Z   Done running command

INFO:root:Service: vmware-mbcs, Action: status

Service: vmware-mbcs, Action: status

2020-07-28T11:56:29.537Z   Running command: ['/sbin/service', u'vmware-mbcs', 'status']

2020-07-28T11:56:29.833Z   Done running command

INFO:root:Service: vmware-vpxd, Action: status

Service: vmware-vpxd, Action: status

2020-07-28T11:56:29.835Z   Running command: ['/sbin/service', u'vmware-vpxd', 'status']

2020-07-28T11:56:30.762Z   Done running command

INFO:root:Service: vmware-eam, Action: status

Service: vmware-eam, Action: status

2020-07-28T11:56:30.764Z   Running command: ['/sbin/service', u'vmware-eam', 'status']

2020-07-28T11:56:30.885Z   Done running command

INFO:root:Service: vmware-rbd-watchdog, Action: status

Service: vmware-rbd-watchdog, Action: status

2020-07-28T11:56:30.886Z   Running command: ['/sbin/service', u'vmware-rbd-watchdog', 'status']

2020-07-28T11:56:30.996Z   Done running command

INFO:root:Service: vmware-sps, Action: status

Service: vmware-sps, Action: status

2020-07-28T11:56:31.012Z   Running command: ['/sbin/service', u'vmware-sps', 'status']

2020-07-28T11:56:31.166Z   Done running command

INFO:root:Service: vmware-vdcs, Action: status

Service: vmware-vdcs, Action: status

2020-07-28T11:56:31.167Z   Running command: ['/sbin/service', u'vmware-vdcs', 'status']

2020-07-28T11:56:31.288Z   Done running command

INFO:root:Service: vmware-vpx-workflow, Action: status

Service: vmware-vpx-workflow, Action: status

2020-07-28T11:56:31.289Z   Running command: ['/sbin/service', u'vmware-vpx-workflow', 'status']

2020-07-28T11:56:31.660Z   Done running command

INFO:root:Service: vmware-vsan-health, Action: status

Service: vmware-vsan-health, Action: status

2020-07-28T11:56:31.661Z   Running command: ['/sbin/service', u'vmware-vsan-health', 'status']

2020-07-28T11:56:31.717Z   Done running command

INFO:root:Service: vmware-vsm, Action: status

Service: vmware-vsm, Action: status

2020-07-28T11:56:31.719Z   Running command: ['/sbin/service', u'vmware-vsm', 'status']

2020-07-28T11:56:31.938Z   Done running command

INFO:root:Service: vsphere-client, Action: status

Service: vsphere-client, Action: status

2020-07-28T11:56:31.940Z   Running command: ['/sbin/service', u'vsphere-client', 'status']

2020-07-28T11:56:32.313Z   Done running command

INFO:root:Service: vmware-perfcharts, Action: status

Service: vmware-perfcharts, Action: status

2020-07-28T11:56:32.314Z   Running command: ['/sbin/service', u'vmware-perfcharts', 'status']

2020-07-28T11:56:32.559Z   Done running command

INFO:root:Service: vmware-vws, Action: status

Service: vmware-vws, Action: status

2020-07-28T11:56:32.560Z   Running command: ['/sbin/service', u'vmware-vws', 'status']

2020-07-28T11:56:32.778Z   Done running command

INFO:root:Running:

vmware-cis-license (VMware License Service) vmware-invsvc (VMware Inventory Service) vmware-netdumper (VMware vSphere ESXi Dump Collector) vmware-perfcharts (VMware Performance Charts) vmware-psc-client (VMware Platform Services Controller Client) vmware-rhttpproxy (VMware HTTP Reverse Proxy) vmware-sca (VMware Service Control Agent) vmware-sps (VMware vSphere Profile-Driven Storage Service) vmware-syslog (VMware Common Logging Service) vmware-syslog-health (VMware Syslog Health Service) vmware-vapi-endpoint (VMware vAPI Endpoint) vmware-vdcs (VMware Content Library Service) vmware-vpostgres (VMware Postgres) vmware-vpx-workflow (VMware vCenter Workflow Manager) vmware-vpxd (VMware vCenter Server) vmware-vsan-health (VMware VSAN Health Service) vmware-vsm (VMware vService Manager) vmware-vws (VMware System and Hardware Health Manager) vsphere-client ()

Running:

vmware-cis-license (VMware License Service) vmware-invsvc (VMware Inventory Service) vmware-netdumper (VMware vSphere ESXi Dump Collector) vmware-perfcharts (VMware Performance Charts) vmware-psc-client (VMware Platform Services Controller Client) vmware-rhttpproxy (VMware HTTP Reverse Proxy) vmware-sca (VMware Service Control Agent) vmware-sps (VMware vSphere Profile-Driven Storage Service) vmware-syslog (VMware Common Logging Service) vmware-syslog-health (VMware Syslog Health Service) vmware-vapi-endpoint (VMware vAPI Endpoint) vmware-vdcs (VMware Content Library Service) vmware-vpostgres (VMware Postgres) vmware-vpx-workflow (VMware vCenter Workflow Manager) vmware-vpxd (VMware vCenter Server) vmware-vsan-health (VMware VSAN Health Service) vmware-vsm (VMware vService Manager) vmware-vws (VMware System and Hardware Health Manager) vsphere-client ()

INFO:root:Stopped:

vmware-eam (VMware ESX Agent Manager) vmware-mbcs (VMware Message Bus Configuration Service) vmware-rbd-watchdog (VMware vSphere Auto Deploy Waiter)

Stopped:

vmware-eam (VMware ESX Agent Manager) vmware-mbcs (VMware Message Bus Configuration Service) vmware-rbd-watchdog (VMware vSphere Auto Deploy Waiter)

Result of df -h:

Filesystem                            Size  Used Avail Use% Mounted on

rootfs                                 11G  9.1G  1.2G  89% /

udev                                  7.9G  180K  7.9G   1% /dev

tmpfs                                 7.9G   40K  7.9G   1% /dev/shm

/dev/sda3                              11G  9.1G  1.2G  89% /

/dev/sda1                             128M   38M   84M  31% /boot

/dev/mapper/core_vg-core               50G  2.4G   45G   5% /storage/core

/dev/mapper/log_vg-log                 20G   15G  4.4G  77% /storage/log

/dev/mapper/db_vg-db                   20G  493M   19G   3% /storage/db

/dev/mapper/dblog_vg-dblog            5.0G  491M  4.2G  11% /storage/dblog

/dev/mapper/seat_vg-seat               25G  6.4G   18G  28% /storage/seat

/dev/mapper/netdump_vg-netdump       1001M   18M  932M   2% /storage/netdump

/dev/mapper/autodeploy_vg-autodeploy  9.9G  151M  9.2G   2% /storage/autodeploy

/dev/mapper/invsvc_vg-invsvc          9.9G  901M  8.5G  10% /storage/invsvc

The figure below shows Service status from VAMI:

I tried in Firefox, Chrome and Brave browsers, all of them with the same behaviour. I also did a reboot before, without any change on this issue.

Thanks!

André

[andrevfs]

Updating... I've recovered the eam.properties file and now the vmware-eam service is runnning. But, unfortunately the problem remains. In addition, I forgot to tell that I also can't see any settings  in Manage > Settings, as can be seen in the pictures below:

(Local login and SSH login are currently Enabled, but it's shown as Disabled.)

Thanks for any help!

André