2 Replies Latest reply on Jul 15, 2020 3:06 PM by bdmpastx

    VM Unresolved Status vCloud10.1

    JDKM Lurker

      Hi There,


      I've a machine with unresolved status in vCloudDirector 10.1.


      I already try to stop or start (via powercli it's the only way) and i get always the same error.


      Start-CIVM : 6/17/2020 10:17:48 AMStart-CIVM  BAD_REQUEST: [ 6aad16eb-83b1-4912-b1d0-2273bad3c626 ] The requested operation on vApp

      "XXXXXXXXXXXXX" is not supported in its current state.



      When i try to delete it using the following commands :


      1. $civapp = "Test" 
      2. $civm = Get-CIVM -vApp $civapp -Name "VM1" 
      3. $civm.ExtensionData.Delete()


      I get the following error:


      Exception calling "Delete" with "0" argument(s): "[ 0dfd3726-7faa-4737-9271-94a9c9a791a9 ] The requested operation could not be executed on VM "XXXXXX". Stop

      the VM and try again."

      At line:1 char:1

      + $civm.ExtensionData.Delete()

      + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~

          + CategoryInfo          : NotSpecified: (:) [], MethodInvocationException

          + FullyQualifiedErrorId : CloudException


      I thought this was resolve in V5.5 of vCloud director but in 10.1 persist



      I already powered off in the vCenter this machine but the status still as unresolved on vCloud, for vCenter is everything OK.


      How could I resolve this issue? Any hits?





        • 1. Re: VM Unresolved Status vCloud10.1
          dcljrick Lurker



          I have the exact same issue in my lab with vCD 10.1.1 after a failed vApp deploymenet. I tried to delete the vApp and/or the VM with Powershell or the API and no way found.

          I also tried to update them from the Posgres db without success, (last time I had such an issue it worked fine on 9.5)


          Postgres commands you can try to fix the status of you VM/vApp to delete them :


          sudo -u postgres psql

          \l (show all database present on server)

          \c vcloud (connect to database vcloud)

          select * from vm_container where name = 'VMNAME'; (in the result you can find the SG_ID and VM ID for the following command)

          update vm_container set creation_status = 'RESOLVED' where sg_id = '4dc82adf-2a76-477d-xxxxxxxxxxxxxxxx';

          update vapp_vm set creation_status = 'RESOLVED' where id = '2c5dff0b-6ef4-4aa8xxxxxxxxxxxxxxxxxxx';


          Please note that it's totaly unsupported

          • 2. Re: VM Unresolved Status vCloud10.1
            bdmpastx Novice

            Does Start-CIVM work for you on 10.1.1? I find that it does start the VM but also errors out. I submitted a SR but nothing so far on this. If it works, what version of powercli are you using? I am using 12.0.

            I ended up just calling REST API in powershell to start the VM so I could continue my testing on our QA.