VMware Cloud Community
robbins
Contributor
Contributor
‎06-08-2020 01:08 PM

Dir 10.1.1 guest OS customization fails

We've installed 10.1.1 in a test lab and are now unable to get guest OS customization to work.   The UI says

Automatic guest customization is not supported on this Guest OS type. The settings on this page will be passed to the Guest OS. You can use custom scripts to configure the Guest OS. Refer to documentation for details.

And the guest customization appears to never run.  This is with Windows 2016/2019 and Centos templates that are working fine in 9.7 and 10.1.

Is this a known issue?  any ideas how to fix?

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robbins
Contributor
Contributor
‎06-09-2020 05:54 AM

Further investigation shows this problem occurs with Encrypted Storage Policies and not unencrypted policies.

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robbins
Contributor
Contributor
‎07-09-2020 09:56 AM

VMware support has acknowledged that this is a known problem and working on a fix.

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bdmpastx
Contributor
Contributor
‎07-15-2020 03:03 PM

You know we had this issue on our QA system on 10.0 and as a result never upgraded. Now I am testing on 10.1.1. So thanks for this heads up.

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