VMware Cloud Community
Jeffwb2u
Contributor
Contributor
Jump to solution

Cant Join Customer Experience Improvement Program with vSphere 6.7

We are getting a cluster warning that we are not enrolled in the Customer Experience Improvement Program.  But when we go to Administration>Customer Experience Improvement Program, the screen just says Not Joined, with no option to enroll in the program.  Does anyone have any ideas on how to fix this?

1 Solution

Accepted Solutions
Gidrakos
Hot Shot
Hot Shot
Jump to solution

If PowerShell doesn't work, try checking the old Flash-Based interface since not all the features from that have been ported to the HTML-5 yet. - Sorry, can't check this myself at the moment.

View solution in original post

8 Replies
Gidrakos
Hot Shot
Hot Shot
Jump to solution

If PowerShell doesn't work, try checking the old Flash-Based interface since not all the features from that have been ported to the HTML-5 yet. - Sorry, can't check this myself at the moment.

Jeffwb2u
Contributor
Contributor
Jump to solution

That was it.  I am so used to the HTML 5 interface now, that I forget that some features haven't been implemented yet.    Thank you very much.

Reply
0 Kudos
mmaus
Enthusiast
Enthusiast
Jump to solution

I upgraded to 7.0 and am having the same issue where the join button is greyed out

I ran the Set-PowerCLIConfiguration -ParticipateInCeip $true command and got the prompt to accept changing the value and hit [A] Yes to All when prompted...when you do Get-PowerCLIConfiguration there is nothing to indicate that this has acutally been changed.

When I go into the HTML 5 interface...it still shows greyed out and not joined.

Flash UI is not an available option any longer with 7.0

Ugh...please help

Reply
0 Kudos
mmaus
Enthusiast
Enthusiast
Jump to solution

I finally got this to work.  I was originally logged in with an account that has Admin rights, but for some reason it did not work.  I had to log in with the actual "Administrator" account...and then the option was no longer greyed out.

Ugh x2

gerretbp
Contributor
Contributor
Jump to solution

Same problem.  Same resolution.  Thanks!

Reply
0 Kudos
ksl281
Contributor
Contributor
Jump to solution

Worked!

Reply
0 Kudos
ms0n
VMware Employee
VMware Employee
Jump to solution

I also solved this by logging in as administrator@vsphere.local  on vSphere 7.0.1

It's strange, I don't see any permissions differences between it and my AD user - both only Administrator role.